Cole Prenger Email & Phone Number

Springdale, Arkansas, United States

Northwest Arkansas

Administer and support all aspects of company daily operations and logistics. Member of executive LEAD Team and key contributor to company decisions. Report to CEO.Oversee (60k Sq/Ft) Distribution Center operations coordinating weekly inbound/outbound parcel, LTL, Container and Final Mile logistics. Handle company administration of IT- infrastructure (hardware, software, backups, network security) general maintenance, company training, company policy and procedure, and general project development and rollout.Responsible for the restructure and development of a centralized Customer Service Department for outside customers retails stores, final mile delivery carriers, and corporate personnel. Manage OSHA and Physical Inventory Control Audits. Coordinate and lead general construction and build out of (7) seven I.O Metro retail stores. Successfully orchestrated (3) store grand openings within a period of one month. Designed multiple store remodels.Develop store and operational SOPs, flowcharts, and organizational structures.Strategic Business Planning and Project Development: Completed multiple Point of Sale- (IT) upgrades, developed and implemented Final Mile Delivery Tracking System/CRM Module, companywide LED Lighting upgrade ($40k projected annual savings), coordinated multiple warehouse clearance sale events generating $500k in annual sales.

Northwest Arkansas

Serve as district manager for 12 retail store locations.Oversee the performance and evaluation of 60+ employees.Extensive travel to all stores; responsible for staffing, training, motivating and evaluating each team on product knowledge and quality service to ensure exceptional customer service and brand recognition.Create and communicate weekly corporate agenda and company updates to all I.O. Metro locations.Coordinated bi-annual store physical inventory counts for all stores resulting in less than 1.5% inventory shrink.Report directly to CEO of I.O. Metro.Promoted to Director- Operations.

Fayetteville, Arkansas Area

Oversaw all aspects of store operations: Hired, trained, and supervised design staff.Maintained day to day operations of merchandise handling and inventory replenishment processes. Held team accountable for individual and store sales goals and performance through daily, quarterly reviews.Provide staffing schedules along with direct performance evaluation and feedback for store employees.Update team on store performance, new initiatives and sales promotions to ensure customer service is top priority.Responsible for complete store organization and upkeep: front counter, showroom and warehouse.Promoted to District Manager.

Fayetteville, Arkansas Area

Top Full-time Sales Associate (14 out of 14 months).Responsible for prospecting new customers to generate maximum store profitability.Provide outside design consultation services for commercial and residential customers, ensuring complete customer satisfaction.Ordered merchandise and arranged store displays to meet company visual directives.Responsible for store sales operations including development of I.O. Metro sales and employee contracts, promotional advertisements and literature, handling of damaged and returned inventory, and daily store maintenance.Promoted to Store Manager.