Christian Collison Email and Phone Number
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Christian Collison personal email
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Experienced Instructor with a demonstrated history of working in the financial services industry. Skilled in Microsoft Word, Sales, Training, Microsoft PowerPoint, and Microsoft Outlook. Strong support professional with a Bachelor of Business Administration (B.B.A.) focused in Human Resources Management/Personnel Administration, General from Baker College.
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Technical Trainer IUnited Wholesale MortgageDetroit, Mi, Us -
Corporate Training Team LeadUnited Wholesale Mortgage May 2021 - PresentPontiac, Michigan, United States
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Senior Support TrainerUnited Wholesale Mortgage Sep 2020 - May 2021Pontiac, Mi, United States
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Support TrainerUnited Wholesale Mortgage Oct 2018 - Sep 2020Pontiac, Michigan
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Underwriting Call CoachUnited Wholesale Mortgage Oct 2017 - Oct 2018Troy, Michigan
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Mortgage UnderwriterUnited Wholesale Mortgage Aug 2016 - Oct 2017Greater Detroit Area
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Section LeaderTrader Joe'S Nov 2012 - PresentRochester Hills Mi• Trained and directed employees in proper policies and methods for assigned section• Maintained the store stock and completed daily orders for assigned department• Adhered to visual standards of the store to ensure products were available for customers• Provided customer service through point of sale and floor assistance• Demonstrated a working knowledge of products through customer interaction and education -
Customer Interface SpecialistDow Automotive Systems Jun 2014 - Jan 2016Auburn Hills, MiPerform order management activities through entering and maintaining customer orders in ECC system. Display customer advocate leadership via customer interactions and proactive issue resolution. Execute system and technology requirements: entering orders, checking product availability at plant and warehouse. Oversee entry and execution of customer returns for entire DA customer service team. Responsible for handling over 45 individual business accounts.Key Results:• 2014 Q3 Award… Show more Perform order management activities through entering and maintaining customer orders in ECC system. Display customer advocate leadership via customer interactions and proactive issue resolution. Execute system and technology requirements: entering orders, checking product availability at plant and warehouse. Oversee entry and execution of customer returns for entire DA customer service team. Responsible for handling over 45 individual business accounts.Key Results:• 2014 Q3 Award Winner for Customer Service –Project Management of ECC Transition• Played a key role in the successful transition of the business from using the SAP system to the ECC system. • Personally responsible for handling over 40 customers, placing orders and working with supply chain and logistics to ensure that customer expectations were met.• Became a “returns specialist” for the ECC system, handling returns within the system for entire CSR team.• Kept open interaction with customers through email and phone conversations to keep customer informed regarding status of orders, delivery dates, carrier companies and current on hand supply of product. Show less -
Large Meter AnalystSemco Energy Jul 2011 - Nov 2012Identified errors in current training procedures and assisted in ongoing revisions of the company modules. Monitored large gas meters for variances in ratios to determine if the meter was reading correctly. Worked directly with key account marketers to ensure meters were replaced when necessary. Maintained files in order to ensure proper customer billing.Key Results:• Sole Large Meter Analyst for the entire SEMCO Energy Company.• Assisted with locating, identifying and placing… Show more Identified errors in current training procedures and assisted in ongoing revisions of the company modules. Monitored large gas meters for variances in ratios to determine if the meter was reading correctly. Worked directly with key account marketers to ensure meters were replaced when necessary. Maintained files in order to ensure proper customer billing.Key Results:• Sole Large Meter Analyst for the entire SEMCO Energy Company.• Assisted with locating, identifying and placing work orders to replace a particular meter model that was found to be consistently faulty.• Suggested methods to be updated and implemented to better train future recruits for large meter training as well as for customer service representatives. Show less -
Inbound Sales ExecutiveComcast Cable Mar 2009 - Jul 2011Entered data for customer orders into the corporate database for installation scheduling. Maintained a level of professional confidentiality with customer credit and personal information. Utilized knowledge of products and experience to provide suggestions that best suit customers’ needs. Maintained customer account information files through the collection of leases and personal information. Developed business and sales skills by completing and implementing monthly modular training… Show more Entered data for customer orders into the corporate database for installation scheduling. Maintained a level of professional confidentiality with customer credit and personal information. Utilized knowledge of products and experience to provide suggestions that best suit customers’ needs. Maintained customer account information files through the collection of leases and personal information. Developed business and sales skills by completing and implementing monthly modular training. Key Results:• Diffused customer concerns and maintain customer satisfaction using HR dispute resolution techniques.• Regularly asked to lead educational/training segments during weekly team meetings.• Created a secure, organized and logical database of customer files containing confidential information. Show less -
Retail Store ManagerStarbucks May 2003 - Mar 2009Somerset Collection, Troy, MiOversaw the daily business operations for Starbucks retail store. Performed store accounting and monetary management by way of profit and loss logs and daily banking practices. Maintained inventory for store merchandise and supplies. Recruited, interviewed, trained and conducted on boarding for an average of 10-15 new hires annually. Responsible for ensuring employee adherence to applicable wage and hour laws for all partners. Performed annual performance evaluations for all partners… Show more Oversaw the daily business operations for Starbucks retail store. Performed store accounting and monetary management by way of profit and loss logs and daily banking practices. Maintained inventory for store merchandise and supplies. Recruited, interviewed, trained and conducted on boarding for an average of 10-15 new hires annually. Responsible for ensuring employee adherence to applicable wage and hour laws for all partners. Performed annual performance evaluations for all partners, providing feedback and coaching while setting future goals for continued growth and success. Ensured team member’s adherence to legal and operational compliance requirements by holding meetings and trainings.Key Results:• Created and utilized cleanliness system for store• Received certification as a Starbucks Coffee Master • Implemented a developmental program to aid store partners in their business development and growth within Starbucks• Upheld the company’s open door policy with all partners including work place concerns, taking appropriate action when needed to maintain store policies Show less
Christian Collison Skills
Christian Collison Education Details
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Baker CollegeHuman Resources Management/Personnel Administration, General -
St Clair High SchoolGeneral
Frequently Asked Questions about Christian Collison
What company does Christian Collison work for?
Christian Collison works for United Wholesale Mortgage
What is Christian Collison's role at the current company?
Christian Collison's current role is Technical Trainer I.
What is Christian Collison's email address?
Christian Collison's email address is ccollison@go.com
What is Christian Collison's direct phone number?
Christian Collison's direct phone number is +158635*****
What schools did Christian Collison attend?
Christian Collison attended Baker College, St Clair High School.
What are some of Christian Collison's interests?
Christian Collison has interest in Children, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is Christian Collison known for?
Christian Collison has skills like Customer Service, Time Management, Employee Relations, Training, Teamwork, Microsoft Office, Team Leadership, Customer Satisfaction, Coaching, Strategic Planning, Sales, Microsoft Word.
Who are Christian Collison's colleagues?
Christian Collison's colleagues are Derek Noel, Michael Bisbikis, Zachary Powers, Courtney Allen, Danny Asfar, Christian Javier, Kevin Bey.
Not the Christian Collison you were looking for?
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Christian Collison
Turning Sports Clubs' Content Into New, Sustainable Revenue With Nifty Communications.Worcestershire2chelseafc.com, herdmedia.co.uk -
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