Christian Ferrer Email and Phone Number
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Christian Ferrer phone numbers
Setting foundations of trust and empathy enables me to become the best version of myself, someone who can assure that your problems can be solved in a professional manner. As a result, these core foundations have developed long-lasting bonds with my peers and strangers alike. In recognition of my efforts, I have been honored with The Salvation Army KROC's Community, Respect, and Enthusiasm awards. My growth doesn't end there.I have trained in an IT Helpdesk role at Year Up, a non-profit whose goal is to close the opportunity divide. My training includes an emphasis on business communications and basic technology skills that have prepared me for success. With discipline and a positive mindset, I have been awarded the "Professionalism Award" by my mentors and peers. Building upon this achievement, I am currently at Invitae as part of its IT End-User Experience team where I am cultivating in-demand tech skills and fostering relationships that will take me to the next challenge life throws at me.
Invitae
View- Website:
- invitae.com
- Employees:
- 837
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InvitaeSan Francisco, Ca, Us
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It Specialist 2Invitae Mar 2023 - PresentSan Francisco, Ca, UsProvisioned Windows desktops & laptops for labs and new hires using Desktop CentralConfigured G-Suite user accounts (email fwd, delegate access, etc.) using Google AdminSecured application & group access with Okta AdminConfigured health check-in questionnaires and seating arrangements for office workers with Envoy AdminProvisioned Adobe suite apps for user business needs with Adobe AdminExperience with setting up, testing, and breaking down AV equipment for work eventsSupported company All-Hands Zoom webinars and Q&AProvided White-Glove support for C-level executives
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It Support SpecialistAllogene Therapeutics Aug 2022 - Feb 2023South San Francisco, California, UsLead new hire meetings for FTE & contractorsTroubleshoot Windows& Mac laptops in-person and remotely via Zoom & SecureOneManaged office printers with any toner & ink refills, paper jams, and connectionsTracked IT inventory and replenish items if neededMaintained IT assets using AutoMox, Rapid&, and WorkspaceOneMonitored Zoom rooms and meetings daily -
It End User SupportInvitae Jan 2022 - Aug 2022San Francisco, Ca, UsCoordinate weekly IT Q&A meetings through Zoom to troubleshoot new hire questions regarding laptop setup and application access, decreasing the End User Experience team's weekly workload by 30% and network with employees outside the IT departmentReplenish office vending machines monthly with tech supplies for our San Francisco sitePartnered with GreenCitizen, a third-party conservation company, to responsibly recycle up to 60+ decommissioned laptops every quarterContribute to IT Team wiki by documenting ticket resolutions using Jira software, helping the IT team meet SLA requirementsHandle 20+ Jira tickets per day that included hardware, software, onboarding, and offboardingProvision users with secure application access using Okta and DUO SSO software
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Enterprise It InternInvitae Aug 2021 - Jan 2022San Francisco, Ca, UsSupport onboarding team with shipping and receiving 20+ machines per week, reducing new hire wait times by 40%Compile 50+ laptops needing repairs monthly using Google Sheets and Jamf Pro MDM system, efficiently maximizing device inventory and reducing turnaround times for end-usersIdentify 250+ Windows machines needing OS software updates using Desktop Central device management system, resolving OS security vulnerabilities and increasing work productivity by 80%
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Welcome Desk Shift LeaderThe Salvation Army Ray And Joan Kroc Corps Community Center - San Francisco Aug 2017 - Feb 2022First and last in line to interact with members of the Tenderloin based community center. Regularly sold membership packages with excellent customer service and attention to detail of the center's resources. Updated membership profiles through Citrix management software, troubleshooting account and billing errors that arise. Regularly and effectively communicated with management and multiple departments, gaining excellent communication and management skills. Recognized as a team player and leader, earning the "Most Enthusiastic Person" award.
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Kroc Center AttendantThe Salvation Army Ray And Joan Kroc Corps Community Center - San Francisco Aug 2017 - Nov 2019Organized and maintained the recreational area by accurately providing hourly attendance data and clearing the area of any debris or hazards. Routinely sanitized fitness equipment to prevent health hazards to staff and community members. Cross trained in other departments in the event of an emergency to support the community center.
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Information Technology TraineeYear Up Mar 2021 - Jan 2022Boston, Massachusetts, UsYear Up is an intensive, competitive technical training and career development program with over 250 corporate partners, graduating thousands of students annually across the nation. The program includes college-level courses, professional training, and a six-month internship.Completed coursework in Business Communications and Intro to Computer Applications with specialized training in IT Helpdesk, earning a Learning & Development Professionalism Award and Google IT Support certification -
Sales AssociateSan Francisco Giants May 2017 - Dec 2017San Francisco, Ca, UsProvided excellent customer service and maintained the store up to team standards by promoting current sales and quickly processing transactions accurately. Gained insightful knowledge on the game of baseball and developed a winning culture, individually and collectively. -
Sales AssociateInmotion Entertainment Group, Llc Aug 2014 - May 2017Las Vegas, Nv, UsGave SFO passengers a sense of peace by helping them find what they need for a relaxing trip until their final destination. Increased sales by 40% by staying up to date with audio technology trends, regularly attending product demos to pass along audio knowledge to the passenger. Gained the ability to work independently by routinely opening and closing the store.
Christian Ferrer Skills
Christian Ferrer Education Details
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Year Up UnitedInformation Technology -
City College Of San FranciscoInformation Technology
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Skyline CollegeGeneral Education
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Balboa High School
Frequently Asked Questions about Christian Ferrer
What company does Christian Ferrer work for?
Christian Ferrer works for Invitae
What is Christian Ferrer's role at the current company?
Christian Ferrer's current role is IT Specialist 2 @Invitae | IT student @CCSF | Proven IT professional in the biotech field, helping improve healthcare for everyone.
What is Christian Ferrer's email address?
Christian Ferrer's email address is cf****@****rup.org
What is Christian Ferrer's direct phone number?
Christian Ferrer's direct phone number is +165075*****
What schools did Christian Ferrer attend?
Christian Ferrer attended Year Up United, City College Of San Francisco, Skyline College, Balboa High School.
What skills is Christian Ferrer known for?
Christian Ferrer has skills like Presentation Skills, Air Force, Mac Os, Help Desk Support, Sound, Sales, Servsafe, San, Point Of Sale, Customer Support, Leisure, Cash Handling.
Who are Christian Ferrer's colleagues?
Christian Ferrer's colleagues are Linette Liggero, Diana Luangrath, Cees Van Dalen, Tiffany Spinks, Ryan Walker, Alicia Cools, Yunyun Jiang.
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