Christian Johnson Email and Phone Number

Responsible for managing all aspects of a Full Service Restaurant that generated $5 million in annual revenue• Helped increase revenue 8% through better customer service and new procedures.• Main responsibilities include P&L, Budget, Cash Management, Staff Management, Forecasting, Scheduling, Customer Service, and Inventory.• Dismantled a broken restaurant and staff and rebuilt them to a positive level that had not been present in years.• Improved guest satisfaction scores by 18% in first 180 days.

Responsible for managing all aspects of a Food and Beverage, and Family Entertainment Facility that generated $5.5 million in annual revenue• Helped increase revenue from $4.8 million to $5.5 million in 18 months• Main responsibilities included Managed over 175 employees and 5 Managers, P&L, Budget, Cash Management, Staff Management, Forecasting, Scheduling, Customer Service, and Inventory.• Responsible for helping develop the Manager in Training program and training new MIT’s. • The Frisco center is the hub for corporate testing of menu items, policies, staff, and procedures.• Manage 65,000 sq feet of banquet space, a la carte dining, arcade games, bar, and bowling.• Helped develop the food and beverage training program as well as new policies and procedures.

Responsible for managing a Private Country Club Food and Beverage Department that generated $2.5 million in annual revenue• Turned an operation that had not been profitable in its first 7 years, profitable within 180 days. • During a poor economy I managed to increase sales over prior year by 12%.• Member satisfaction surveys were vastly improved within the first 90 days.• Main responsibilities include P&L, Budget, Cash Management, Staff Management, Forecasting, POS Programming, Payroll, Scheduling, Customer Service, Marketing, Sales, and Inventory.• Successfully managed two restaurants, all banquet facilities, banquet sales, and outdoor venues.

Responsible for opening, managing, and operating a start up restaurant • Main responsibilities included P&L, Writing Budgets, Cash Management, Forecasting, Point-of-Sale Programming, Payroll, Scheduling, Customer Service, Marketing, Sales, and Inventory.• Wrote, researched, and developed a menu from scratch and built a restaurant from the ground up• Developed employee handbook and all policies and procedures to meet legal and service standards

Responsible for managing a Private Country Club that generated $8.5 million in annual revenue• Main responsibilities included P&L, Writing Budgets, Cash Management, Forecasting, Point-of-Sale Programming, Payroll, Scheduling, Customer Service, Marketing, Sales, and Inventory.• Attracted and retained new members to increase membership dues and F&B revenue. • Increased Food & Beverage Net Profit by almost 200%, reduced F&B Payroll, and Expenses by 17%.• Managed 12 Department Heads who employed over 150 staff members.• Managed F&B, Private Events Sales, Membership, Golf, Tennis, Pool, and Maintenance.• Managed two restaurants, all banquet space, banquet sales, and outdoor venues..• Vastly improved member satisfaction and service through new procedures and staff training.• Worked closely with the Executive Chef to implement new menus and control costs. • Totally revamped outdated menus with new progressive and cost effective menu items.

Responsible for managing a corporate restaurant that generated $3 million in annual revenue• Helped lead the restaurant to a 19% increase in gross sales.• Responsible for P&L, Sales Forecasting, Payroll, Scheduling, and Inventory.• Highly trained in Human Resource laws and procedures.