Realfiction is the leading global manufacturer of mixed reality solutions for retail, events, and brand activations. We generate attention that resonates with today’s consumers who increasingly lives beyond the reach of classic advertising.

Dreamplan.io is a fintech company located within Copenhagen´s FinTech Lab. As part of an academic talent development course; High Potentials by Lead the Talent, I was selected by DreamPlan to work as a UX/Service Designer. The primary focus for my tasks was: ● Presentation and summary of user behaviour analysis using Hotjar Analytics● User Testing (planning, material preparation, testing and analysis)● Preparation of slide deck presentation of recommendations based… Show more Dreamplan.io is a fintech company located within Copenhagen´s FinTech Lab. As part of an academic talent development course; High Potentials by Lead the Talent, I was selected by DreamPlan to work as a UX/Service Designer. The primary focus for my tasks was: ● Presentation and summary of user behaviour analysis using Hotjar Analytics● User Testing (planning, material preparation, testing and analysis)● Preparation of slide deck presentation of recommendations based on findings● Generating new content for the platform including text and graphic elements.● Pretotyping in Figma● Chatbot research and prototyping with the preparation of several dialogue flows using Flow.ai.● Customer Journey mapping● Project management and Sprint planning in Trello & Miro.Outcome/Result:I created a report developed for DreamPlan that were based on qualitative insights which contained recommendations for the further development of the platform. Design and Team-based project working from Design Thinking principles as well as methods within UX / UI and Service Design. The responsibilities and work tasks were organized in weekly Design Sprints and were primarily centred around design research, analysis, development, project management and sprint planning. Show less

My thesis project was centred around the implementation of a new Virtual Reality pilot into the context of a municipality rehabilitation service. The project was part of an existing collaboration between Aalborg University and Frederiksberg Kommune.Responsibilities were: *Contextual & qualitative research*Trend research*Analysis (Service mapping)*Workshop facilitating (Co-design) *Prototyping: Service prototypingResults:Conference Paper (Award… Show more My thesis project was centred around the implementation of a new Virtual Reality pilot into the context of a municipality rehabilitation service. The project was part of an existing collaboration between Aalborg University and Frederiksberg Kommune.Responsibilities were: *Contextual & qualitative research*Trend research*Analysis (Service mapping)*Workshop facilitating (Co-design) *Prototyping: Service prototypingResults:Conference Paper (Award winning) Trend and design outcomes præsentation Show less

Tenco is a Service Design Agency based in Malmø. As part of my company-project collaboration semester, I spent 4 interesting months at Tenco where my role as an intern was to be a project manager of a client QSR App case.Other work included the planning and preparation of the fieldwork research and design activities that would be undertaken on behalf of a client. The research was centred around the implementation of Smart Home technology. Deliverables*12 Persona cards of… Show more Tenco is a Service Design Agency based in Malmø. As part of my company-project collaboration semester, I spent 4 interesting months at Tenco where my role as an intern was to be a project manager of a client QSR App case.Other work included the planning and preparation of the fieldwork research and design activities that would be undertaken on behalf of a client. The research was centred around the implementation of Smart Home technology. Deliverables*12 Persona cards of customer profiles which were handed over to the QSR client. *The first draft of a Smart Home research workbook *An illustrated mapping of a customer journey*Design: Preparation of research for Smart Home case*Client Workshops: Facilitation, planning and collection*Research: Ethnographic fieldwork Show less

Future Growth Lab was a small team and an external department of ATEA and located in central Copenhagen.My main responsibilities were:Trend research and presentationField researchDeveloping POC´s - proof of concepts. Conceptualizing User Experience´s,Mapping of User Journeys through storyboards & illustrated in Adobe Illustrator.

Department Secretary at SMG Department of Strategic Management & GlobalizationMy main responsibilities included assisting the academic staff, visitors and students.I had to solve a variety of ad-hoc assignments including booking and preparation ofoffices and meeting rooms, ordering and checking access cards, planning researchseminars, document printing, IT assistance, post distribution and sending parcels abroad,purchase of office supplies, flight booking, translation of… Show more Department Secretary at SMG Department of Strategic Management & GlobalizationMy main responsibilities included assisting the academic staff, visitors and students.I had to solve a variety of ad-hoc assignments including booking and preparation ofoffices and meeting rooms, ordering and checking access cards, planning researchseminars, document printing, IT assistance, post distribution and sending parcels abroad,purchase of office supplies, flight booking, translation of documents, setting upPower Points etc. Furthermore, I was coordinator of the running and execution of electivecourses and exams Show less

Submitting articles on various topics in and around Copenhagen. Adding events and SEO editing existing content.

Primary responsibility of organizing all client bookings for 13 busy physiotherapists.A number of administrative assignments had to be solved simultaneously, such as invoicingfiling of confidential documents, balancing several cash registers,as well as continuous purchases of supplies

British Airways (One World Alliance team)Ground Host /Passenger AssistantResponsible for Group Check-in teamCheck-in (Business and Economy)Lounge host in Executive LoungeGate (Primarily departure related activity)

Reservation of worldwide individual bookings (leisure & business).Manager /responsible for LGBT customer segmentMeetings and negotiations abroad with hotels, tour operators og airlines

Team Europe (Business and Leisure) phone center bookings

Worldwide flight, hotel and car bookings, sale and consultation of travel insurance.Invoicing, front desk and telephone assistance