Christian Hertel Email & Phone Number

Managing healthcare IT modernization projects that provide health exam services and case management solutions to government and non-government organizations.

Evangelized the new digital workforce, bringing Robotic Process Automation (RPA) to Federal agencies and commercial customers. Advised on Intelligent Document Processing and GenAI solutions. Championed the innovative power of RPA to make organizations more productive and collaborative. Articulated technology, value and service offerings to both business and technical users and identifies all technical solutions that can be offered to assigned accounts to assure complete customer satisfaction through all stages of the sales and post sales process.

Kofax acquired Nuance Document Imaging. Same position and responsibilities as below.

Rockville, Md

Nuance acquired Notable Solutions. Same position and responsibilities as below.

Rockville, Md

Created innovative technical solutions for NSi's Federal customers using NSI's product suite. Responded to technical and business-related questions from customers and prospective clients each day, therefore combines creativity with analytical thinking. Duties include management of technical activities of resellers, working hand-in-hand with customers to define requirements, creating demonstrations and proofs-of-concept, and supporting the Federal sales team with proposals. Responsibilities:- Deploy NSi software into major Federal accounts.- Translate business requirements into technical configuration of NSi software. - Provide pre and post-sales technical support to major customers.- Lead technical training sessions for partners and end-users. - Participate in technical discussions or presentations.- Develop documentation to support the configuration requirements of different applications.

Silver Spring, Md

Worked on an engagement with the U.S. Department of Veterans Affairs (VA), managing a team of programmers developing software to improve health care for wounded soldiers returning from Iraq and Afghanistan. Accomplishments include: - Led a team of five ASP.NET software engineers through three simultaneous initiatives to register war veterans with brain injuries, eye injuries and embedded fragments. Estimated effort for application modules and created work breakdown structures. Assigned tasks to developers. Provided technical leadership via architectural meetings. Coordinated testing, deployment and quality assurance. - Established the 3-tier client/server architecture of the registry applications by using industry best practices. Authored software design documents and C# coding standards in accordance with VA’s enterprise methodologies.- Translated complex medical and business requirements into technical specifications. Held meetings with clients to clarify requirement details, recommend approaches and present prototypes. Conducted implementation of modules and followed up with stakeholders to ensure all needs are met. - Participated in business development efforts. Wrote major parts of two large proposals by analyzing and interpreting government RFPs, choosing viable technology solutions and documenting approaches.

Worked as part of KPMG’s Forensic Technology Group, researching, designing and developing software to improve and simplify forensic investigations. Key accomplishments include the following:- Designed the architecture of a gap analysis platform for forensic proactive services. Identified business requirements between three forensic service lines in two different countries. Developed a proof of concept using Agile methodology. Implemented the platform by leading a team of three software developers using ASP.NET, AJAX, SQL Server and SOA. Wrote technical architecture and rollout guides. Coordinated system setup and system administration with hosting provider. Guided the project through local and international security and risk management reviews. - Worked on client-facing forensic data analytics projects. Normalized and deduplicated client databases. Wrote SQL queries and stored procedures to find financial transactions of forensic interest. Scored the data using a data analytics methodology. Delivered findings reports to the client.

Worked as part of a group responsible for creating and maintaining custom applications, web sites, databases and Content Management Systems. Key accomplishments include the following:- Analyzed business needs for an enterprise-wide Intranet application. Gathered requirements and wrote specifications documents. Collaborated with a diverse group of stakeholders to validate the system design. Developed the application according to specifications. Coordinated the deployment with a hosting provider and followed up with stakeholders to improve usability. - Served as the lead architect for BearingPoint’s Knowledge Management Portal. Identified scope and approach in collaboration with knowledge department. Defined deliverables and broke down the project into multiple phases to manage scope. Interviewed subject matter experts to verify that the system reflects end users’ needs. Developed the budget and coordinated project approval with the Program Management Office. Used object oriented modeling to design a 3-tier client/server architecture by separating data access, business logic and user interface. Led a team of developers through implementation using ASP. Continuously followed up with application owners to improve user interfaces, system performance and stability. - Supervised a team of four to optimize the SQL database and stored procedures used by a corporate portal. Created new tables, wrote queries, optimized stored procedures and improved the indexing to accommodate the efficient storage and retrieval of additional data. - Worked in a team of 20 on requirements analysis of a $2M portal project using Vignette VCM and VAP. Translated business requirements into technical specifications while interfacing between non-technical business users and IT. Designed user interfaces and programmed data conversion scripts for a global collaboration space using Vignette Collaboration. Built custom middleware to exchange data, using C/C++ and XML.

Worked on several consulting projects that focused on software development in SAP ABAP/4. Developed custom programs, such as interactive financial reports.

B.S., Computer Science

B.S., Computing