- Modernized public affairs enterprise onto O365 cloud platform employing SharePoint as a centralizing “book of operations” for headquarters and 44+ geo separated units- Developed Power BI products tying together disparate data products into a single, storytelling dashboards to reduce Excel-based data review time and improve field-state awareness- Created training videos to reduce need for in-person training for high-level technical skills necessary to reduce workload, improve… Show more - Modernized public affairs enterprise onto O365 cloud platform employing SharePoint as a centralizing “book of operations” for headquarters and 44+ geo separated units- Developed Power BI products tying together disparate data products into a single, storytelling dashboards to reduce Excel-based data review time and improve field-state awareness- Created training videos to reduce need for in-person training for high-level technical skills necessary to reduce workload, improve informational efficacy and reduce administrative waste Show less

• Uses Elementor to build large-scale information-heavy websites.• Built and managed more than a dozen websites for civilian clients and Scroll-based projects across a range of industries, multiple content management platforms and geographic locations.• Managed search engine optimization through manual application and advanced content management systems for civilian clients and internal projects.• Planned and generated content for high-production blog Rechabite.com by writing… Show more • Uses Elementor to build large-scale information-heavy websites.• Built and managed more than a dozen websites for civilian clients and Scroll-based projects across a range of industries, multiple content management platforms and geographic locations.• Managed search engine optimization through manual application and advanced content management systems for civilian clients and internal projects.• Planned and generated content for high-production blog Rechabite.com by writing, editing, planning and publishing five 700-wd posts per week for four years.• Crafted two instructional books developing content, visual design and finalization for publishing.• Executed metric development and business analysis for clients in Mississippi and Georgia.• Conducted brand development and management for up to twenty small and medium businesses.• Voiced various documentaries, educational curriculum, sales, phone systems and informational videos for variety of military and civilian clients, with products appearing on Fox Business, BBC Latin America, Cisco Systems and C12 Group reaching a national audience.• Hosted a variety of military, corporate and social events. • Wrote, designed and produced short vignette videos for product marketing.• Performed as professional emcee at a variety of military, corporate and social events.Professional emcee managing small to large weddings, multi-day conferences and corporate facilitation. --- Years of emcee experience on a variety of stages and audiences--- Voice actor with work on national stageProduces full, smooth, articulate voice over work for commercials, radio, advertisements, training, cartoons and most other voice-related products. Provides product via e-mail, cloud or FTP download. Can lay in secondary background audio or music if provided by client.• (CURRENT) C12 Group - Monthly Curriculum• Fox Business - Advert - Land Sales• BBC Latin America - Intro• Cisco Computer Sys - CBT Training Show less

• Led development work with contractors Sabel Systems and Appian in development of Minimum Viable Product for workload tracking software to address Manpower Determinant and create foundation for one-stop-shop software for all PA functions. Project aims to create foundation for one-stop-shop software that will eventually integrate all primary PA softwares into one.• Provided rebranding support for expanding Joint Interagency Task Force supporting SOUTHCOM's interdiction efforts to stop drug… Show more • Led development work with contractors Sabel Systems and Appian in development of Minimum Viable Product for workload tracking software to address Manpower Determinant and create foundation for one-stop-shop software for all PA functions. Project aims to create foundation for one-stop-shop software that will eventually integrate all primary PA softwares into one.• Provided rebranding support for expanding Joint Interagency Task Force supporting SOUTHCOM's interdiction efforts to stop drug trafficking from South America to the U.S. Created new logo, briefing tools, refined available logos and other tools to improve the brand and market presence for the JTF.• Developed Power BI dashboards visualizing key manpower data from AFRC/A1 covering Public Affairs manning and distribution of forces. - Designed various dashboards to visualize key requested datapoints for PA leadership - Created process to update regularly with minimal knowledge of PBI or A1 systems.• Designed, implemented SharePoint-based work and personnel-tracking system to replace a lapsed Monday.com subscription enabling leadership to assign and track work progress across enterprise• Developed Monday.com task boards, dashboards and training sessions across multi-department public affairs office during key USAF-USSF transition to 30+ strategic communications staff• Created personnel ticket submission and management system in SharePoint for 340FTG during a two-week period for 300+ permanent party and student customers across multiple OLs and accompaniment PBI Dashboard for long-term workload analysis• Provided visual design support and branding update to 944th FW, Luke AFB, AZ• Rebuilt SharePoint intranet site as multi-purpose work platform and wiki style process library to include Security & Policy Review tracking system• Designed power BI analytics dashboard connecting multiple SharePoint databases for business operations oversight Show less

- Visually upgraded key structure to USSPACECOM unclassified SharePoint- Updated SharePoint look with cleaner layout and more intuitive functionality- Expanded SPACECOM Knowledge Online portal and program with multiple topics and curated articles- Created impromptu Command Helpdesk ticketing system- Upgraded daily accountability system from shared, hand-jammed Excel tracking matrices to a singular SharePoint database promoting live monitoring of updates and active accountability

• Served as lead for Power BI dashboard and solutions development to compare, visualize and DAX model data from multiple global databases to illustrate story of Air Force leader public engagement efforts• Supported development of media engagement tracking tool Vector on SharePoint through data and field organization, form creation and process streamlining• Converted annual Waypoints 2.0 bi-annual publication to Wikipedia format-knowledge center, improving updated commander messaging for… Show more • Served as lead for Power BI dashboard and solutions development to compare, visualize and DAX model data from multiple global databases to illustrate story of Air Force leader public engagement efforts• Supported development of media engagement tracking tool Vector on SharePoint through data and field organization, form creation and process streamlining• Converted annual Waypoints 2.0 bi-annual publication to Wikipedia format-knowledge center, improving updated commander messaging for all Air Force public affairs professionals• Contributed designs to redevelopment of the U.S. Air Force powerpoint design template for service-wide briefing continuity and improvement of overall community relations appearance• Built tools and training for the Secretary of the Air Force Ethics office to streamline the consistency and quality of training schedules and reduced overall workload time to maintain the program• Co-developed U.S. Space Force official seal Show less

• Engineered SharePoint wiki knowledge management system via migration of 300+ business processes and library of personnel records to create highly connected and interactive business wikipedia to produce enhanced functional processes and active metric analytics for two HQ units.• Developed 40+ business analytic dashboards and work logs in Microsoft Excel for multiple online databases to provide gap analysis for evolving worldwide personnel management systems.• Led revolving team of 10… Show more • Engineered SharePoint wiki knowledge management system via migration of 300+ business processes and library of personnel records to create highly connected and interactive business wikipedia to produce enhanced functional processes and active metric analytics for two HQ units.• Developed 40+ business analytic dashboards and work logs in Microsoft Excel for multiple online databases to provide gap analysis for evolving worldwide personnel management systems.• Led revolving team of 10 subject matter experts as program manager to a long-term project serving 14 geographically separated offices to collaboratively develop business processes and continuity for a division manpower study through positive relationship development, merging conflicting data sources and working through various points of view to project completion.• Served as “Defenders of Speech” Toastmaster Club vice president of public relations, writing and delivering various message-driven speeches across a variety of topics for a range of audiences.• Advanced ARPC community relations mission by representing local AF active duty and Reserve at the 2018 Military Appreciation Day at Denver state capitol.• Forged long-term attendance and asset-tracking tools for multiple Individual Reserve Orientation conferences educating more than 1,000 global Individual Reservists on IMA program and resources.• Edited script content and style for multiple personnel computer-based training modules for Air Force Reserve Command personnel and manpower initiatives.• Reviewed multiple video teasers for monthly Citizen Airman magazine reaching 70,000 Reservists. Show less

• Hand-picked by multiple Reserve wings and groups to conduct AFPIMS conversions, upgrades and office training to better meet requirements tailored for each PA shop’s missions and audiences.• Served community relations program as public affairs representative for Aurora Defense Council to improve and deepen relationships with community leaders to increase mission awareness.• Executed internal information program by generating a variety of written and visual information content for PA… Show more • Hand-picked by multiple Reserve wings and groups to conduct AFPIMS conversions, upgrades and office training to better meet requirements tailored for each PA shop’s missions and audiences.• Served community relations program as public affairs representative for Aurora Defense Council to improve and deepen relationships with community leaders to increase mission awareness.• Executed internal information program by generating a variety of written and visual information content for PA shop serving more than 1 million Reservists and AF retirees.• Responded to information requests on ARPC’s range of programs and reach from news media, general public, local elected officials and special interest groups.• Developed branding, visual design standards, publication formats and catch line as part of organizational culture and corporate identity for new Air Force headquarters unit.• Collaborated on multiple instructional and event videos with ARPC videographer.• Trained ARPC personnel in MS Office to improve daily functional efficiency and output.• Managed multiple VI campaigns, including design for ARPC’s hallmark 60th anniversary celebration and ARPC’s “We All Bleed Blue” poster campaign featured in Air Force Times, July 2015.• Served as public host, speaker for key Buckley and ARPC events, including ARPC 60th Anniversary, Buckley Annual Awards and Aurora Defense Council; acclaimed by base and community leaders.• Penned 2014 Air Force Reserve Command Feature of the Year, “From Cancer to Calendar Model: Airman Raises Awareness.” Show less

• Upgraded five AFPIMS public websites for active duty and Reserve wings to improve public awareness of the unit mission through information design, user functionality and graphic design.• Assessed readiness of two Reserve wings at five-day military field exercise in October 2012 for upcoming war readiness inspections; helped two more wings develop self-inspection packages.• Provided in-depth visual and general event support for 22nd Air Force headquarters conferences hosting base, wing… Show more • Upgraded five AFPIMS public websites for active duty and Reserve wings to improve public awareness of the unit mission through information design, user functionality and graphic design.• Assessed readiness of two Reserve wings at five-day military field exercise in October 2012 for upcoming war readiness inspections; helped two more wings develop self-inspection packages.• Provided in-depth visual and general event support for 22nd Air Force headquarters conferences hosting base, wing and squadron commanders from 12 wings across country; hand-picked to host events including change of command attended by MAJCOM and flag officer commanders.• Served as voice of Air Force Reserve Command, narrated mission video highlighting the major command's skilled men, women and missions vital to service global operations, two years in a row.• Reorganized technical equipment for prioritized use, ease of access and asset management. Show less

• Assisted PAO and NCOIC in managing host wing public communication for up to 30,000 Airmen, Sailors, Soldiers, Marines, Coast Guardsmen and Foreign Service officers at U.S. Central Command's largest hub in the southwest Asia area of responsibility in support of Operation Enduring Freedom.• Escorted distinguished visitors as part of deployed base community relationships program, including local tours and managing celebrity interactions with base personnel.• Developed hallmark analytic… Show more • Assisted PAO and NCOIC in managing host wing public communication for up to 30,000 Airmen, Sailors, Soldiers, Marines, Coast Guardsmen and Foreign Service officers at U.S. Central Command's largest hub in the southwest Asia area of responsibility in support of Operation Enduring Freedom.• Escorted distinguished visitors as part of deployed base community relationships program, including local tours and managing celebrity interactions with base personnel.• Developed hallmark analytic program tracking more than 300 PA action items; measured items by PA category, audience type, units served, time impact and cost, per-action costs and reach of all internal and media products, distro’d to USCENTCOM/PA and submitted to USAF IDEA program.• Advanced community relations mission by helping coordinate service member shout-outs and video vignettes for national-level sporting event vignettes in CONUS.• Served all primary departments of internal, media and photo while rebuilding under-performing administration program; streamlined key processes. • Improved templating and usability of base-wide Commander's Access Channel and Grand Slam Weekly newsletter, achieving more than double previous viewership.• Collaborated on first-ever Al Udeid Air Base Command Sponsorship Program producing 40 min video to improve transition for the first wave of military families in CENTCOM. Show less

• Managed coordination and contract timeline with civilian web developer, built and designed unit social media venues, developed branding scheme for host website and subsequent print products.• Served as vital member of public information section during national-level disaster exercise at Camp Atterbury, IN, developed metric tools for reports, managed simulated social media response program and public website, and operated player-focused CCTV system.• Supported contingency planning… Show more • Managed coordination and contract timeline with civilian web developer, built and designed unit social media venues, developed branding scheme for host website and subsequent print products.• Served as vital member of public information section during national-level disaster exercise at Camp Atterbury, IN, developed metric tools for reports, managed simulated social media response program and public website, and operated player-focused CCTV system.• Supported contingency planning initiatives and resource management through development of processes and tools to meet information distribution requirements during disaster response. Show less

• Operated as PA NCOIC for headquarters unit serving 13 wings across CONUS, managed NAF internal communications program, advised on media and community relations programs, helmed public website, presentation enhancement, branding and PA program expansion.• Performed bi-monthly Staff Assistance visits 15 times in 2 years across 10 Reserve wings as enlisted program assessor to inspect program effectiveness; educated PA specialists on internal information programs to enhance use of AFPIMS… Show more • Operated as PA NCOIC for headquarters unit serving 13 wings across CONUS, managed NAF internal communications program, advised on media and community relations programs, helmed public website, presentation enhancement, branding and PA program expansion.• Performed bi-monthly Staff Assistance visits 15 times in 2 years across 10 Reserve wings as enlisted program assessor to inspect program effectiveness; educated PA specialists on internal information programs to enhance use of AFPIMS websites, advanced visual design and layout and design programs; produced program summaries on public information campaign strengths, weaknesses and solution strategies, sometimes serving extended periods as hands-on assistance and mentoring.• Advised on media responses to local community and media inquiries on NAF operations to maintain tact and diplomacy in official written responses on agency positions.• Researched and identified superior public affairs programs to systemize and share across NAF wings, improving standards and evaluations skills in PA specialists, photographers and videographers.• Supported PAO and subordinate units in complying with all legal and regulatory requirements of AF Reserve public affairs production to meet needs of Reserve, civilian and government customers.• Performed crucial on-location backfill to subordinate PA offices during deployments and personnel-related shortfalls to ensure wing PA programs remained operational.• Managed NAF internal information program through content of written and visual information content, responded to media queries, advised on media releases; praised for three-part story in the magazine “Citizen Airman” about the Air Reserve Technician program.• Spearheaded multimedia program for the 22nd Air Force Senior Leaders Conference 2009, producing event logo, opening ceremony intro video, hundreds of graphic products such as the 60- and 80-page event handbooks, briefing templates, flyers, posters and certificates. Show less

• Performed layout and correction duties for 12 Atlanta metro-area Neighbor Newspapers and the editorial section of the Marietta Daily Journal, including minor editorial and layout review.

• Prepared and edited PA program material for more than 2,000 members of the local and Reserve community and families, informing them of vital mission info and programs year-round. • Provided one-stop shop for information focused on commander's priorities by producing a 16-page magazine containing Air Force news and initiatives to promote the unit mission, locally.

Sold and advised use on various products to customers looking to upgrade personal home computer, media and other electronic systems.

• Prepared, edited and distributed PA program material for more than 30,000 members of the Langley community, 30-plus organizations, informing them of community information and programs.• Supported media inquiry response on official representation of F-22 Raptor pilot in Air Force-supported science fiction series “Stargate: SG-1.”• Planned layout and design of base newspapers, periodicals and guides, wrote and edited news stories, briefs, quality-of-life and retention… Show more • Prepared, edited and distributed PA program material for more than 30,000 members of the Langley community, 30-plus organizations, informing them of community information and programs.• Supported media inquiry response on official representation of F-22 Raptor pilot in Air Force-supported science fiction series “Stargate: SG-1.”• Planned layout and design of base newspapers, periodicals and guides, wrote and edited news stories, briefs, quality-of-life and retention features.• Served as one-stop shop for information focused on commander's priorities by supporting production of weekly 20-40 page newspaper.• Built and manipulated still graphics for published media enhancement.• Air Force's media relations voice in the Hampton Roads metropolitan area, received queries from news media, researched data, coordinated answers, and provided swift response.• Maintained information technology of office user accounts, software and computer security. Show less

Worked as a database administrator for the 1st Communications Squadron Web services shop, also assisting in site quality assurance and information verification for up to three Web sites and one Web-based personnel management program.

- Performed deep facility cleaning for Chick-fil-A staff to meet and improve on meeting health standards- Provided backup backshop support with supply management and provision

- Manually transferred patient records from an older healthcare system into a new system

- Served as a call-center telemarketer specializing in Qwest and Pitney Bowes services