Christie Veitch Email & Phone Number

Colorado, United States

As the Product Manager of Curriculum and Recognition I lead the development, launch, and maintenance of learning journeys and credentialing processes for core SAFe Professional roles, current and future. I create, communicate and work to align stakeholders on a vision and product execution plan for using the Scaled Agile curriculum and certifications program to develop compelling and actionable learning journeys (career tracking and professional development) and credentialing. This role defines the lifecycle marketing for roles and professional development so that SAFe Professionals are nurtured and prompted to receive training and professional development and earn valuable credentials.

Boulder, Colorado, United States

I work on both the Product Team and a learning and practice team executing delivery of SAFe learning products today, and researching and defining tomorrow's the SAFe learning products. In addition to owning celebrated SAFe learning products, I now also mentor others working in other product owners on techniques to better understand their customers, represent the needs of the work on their team, and optimize work flow collaboratively with their team. My superpowers include: - Creating a shared vision of what our products are, and what they can become. - Mentoring POs directly and via support materials (guides, checklists, blogs, and more) - Supporting my team and other POs to develop compelling stories that help align others on what the product is and how it can evolve and improve. - Managing the work needed to grow our products by representing the customers' needs - Acting as a sequence and prioritization engineer optimizing our team's incremental delivery of quality learning content - Breaking work into small pieces - Defining and executing thoughtful product research - Maintaining a clear focus on SAFe professional learners - Finding the fun and joy in our work - Practicing SAFe so that we are always learning with our customers and from our own products what it means to work differently and build the futureI continue work directly with Scaled Agile's Learning and Practice teams and on the Scaled Agile Product team driving results through thorough research, translating needs into learning product improvements, role modeling ways to own quality and joy in our work, and leading with influence. I set my team apart with attention to built-in quality and cross-functional skill building, and a balanced approach to respecting both people, and the work.

Boulder, Colorado, United States

As team Product Owner I work on both the Product Team and a learning and practice team to execute delivery of SAFe learning products today, and research and define the SAFe learning products of the future. My superpowers include: - Creating a shared vision of what our products are, and what they can become. - Managing the work needed to grow our products by representing the customers' needs - Acting as a sequence and prioritization engineer to optimize how our team incrementally delivers quality learning content - Breaking work into small pieces - Defining and executing thoughtful product research - Maintaining a clear focus on SAFe professional learners - Finding the fun and joy in our work - Practicing SAFe so that we are always learning with our customers and from our own products what it means to work differently and build the futureI work directly with Scaled Agile's Learning and Practice teams to translate the needs of customers, the market, and the organization into learning content so that enterprises can continually learn how to work differently and build the future. I lead with influence and infectious joy in how we create and deliver value. I set my team apart with attention to built-in quality and cross-functional skill building, and a balanced approach to respecting both people, and the work.I co-lead the biggest launch of updated and new SAFe learning materials in March of 2023 successfully.

Boulder, Colorado

Joining Scaled Agile Inc (the provider of SAFe) as a Senior Content Developer for the membership team affords me the opportunity to focus on learning, engagement, and user needs. I design and produce new learner content such as new videos, hand-outs, and on-the-job guides, and lead initiatives on how to engage members in content such as learning experiences and monthly newsletters. I assist in prioritizing content maintenance and updating existing content, and spearhead research for what our users most need from out-of-class learning. I develop and support the release of new products, such as e-learnings and content experiences for specialized SAFe learning topics. I am an integral part of developing content strategy for SAFe learners so that there is an end-to-end experience that includes but does not end with taking a SAFe class and certifying, content distribution plans, and working on content for global audiences and new content modalities. My focus is on what individual learners and roles need, and how to engage them in out-of class learning such that it impacts their day-to-day work but also their organization's success.

Broomfield

Providing detail oriented and creative curriculum design and development for digital and traditional platforms, quality assurance and assessment, and standards alignment. Penchant for generating interdisciplinary and inquiry-based learning activities, project based learning expert, innovative curricula design veteran, quality writing, and educator coaching and training to onboard to new methodologies and curricula sequences. This includes: - Design, development, and deployment of literacy and STEM curricula for grades K-12 (from writing to robotics to breathing engagement into math)- Quality testing of digital lessons, book based curricula, and manipulatable hands-on tools and lessons - Expert training and coaching design and delivery for educators/schools/districts - Standards alignment for curricula - Learning efficacy research on curricula and design of suggested revisions - Consulting on research and grant activities - Pilot testing new products, lessons, and approaches in the classroomMy recent clients include Brackitz, Woot Math, and Maker Bolder

Boulder, Co

As a part of the transition team moving the Workbench Education platform to the Google product line, I insured educators could find our tools and materials, that there was awesome content for them to get started with, and that educators were empowered with training, support and relevant ideas to create their own content supporting more hands-on, maker edu, and project based learning. Curriculum, training, testing comprised my help so that teachers felt confident to try new things with students and create new ways to learn.

Baltimore, Maryland Area

As Education User Experience Expert my efforts focused on how educators discovered this suite of products and services, what they gravitated towards, how they used Workbench tools and content. I contributed to improving Workbench's reach, impact and scale for educators via: providing content (marketing towards educators and curriculum to support teacher's using Workbench with students), direct support, and onboarding. I worked to strategically grow and cultivate our content offerings including: developing new content and producing content from other writers in ways that are Workbench-specific. Other tasks included increasing our outreach, event presence, and professional development opportunities so that more educators, libraries, schools, and districts found and successfully used Workbench Platform. Key work and achievements: - Strategically designing and developing project-based learning units of lessons including suites of lessons, projects, accompanying student skills practice and assessment materials, and standards alignment- QA for educational content (lessons and activities) and copywriting- Expert content re-styling and conversion for presentation in new digital formats- Content marketing writing (one-pagers, web copy, blogs, etc. ) - Liaison between ed-tech manufactures and educators - Direct support to schools and teachers using Workbench Platform- Directing Workbench Platform's educational evangelism-Designing and implementing outreach (events, direct communications, social media, contests and challenges) that attract educators and demonstrate the appeal and accessibility of tools we offer to educators - Designing onboarding content for teachers, schools, and districts - Designing and implementing professional development for educators - Generating educationally focused user stories and accompanying testing suites to continually improve the educational UI and UX of Workbench Platform

Boulder

As the User and Education Support Manager I created unique streams of support and knowledge bases for users (kids!), at home customers (a lot of parents, grandparents and aunts/uncles), and educators (teachers and instructors at schools, camps, and clubs who wanted to use Bitsbox with more than one or two kids). This generated customer and user onboarding content resulting in both kids and adults successfully getting started with Bitsbox without any prior coding knowledge. I also tended to customer experience and outreach, created a network of super fans, an understanding of the learning potential and results Bitsbox offers, and a robust knowledge base for users and customers to access.

Boulder, Co

Scaling Education results and network size by: - Building a network of over 400 schools and students worldwide by creating separate education customer support streams and mechanisms for local/global support for them from the ground-up. - Utilized the above efforts in order to create a steady stream of revenue for the company representing 40% of direct sales quarterly, and 30-50% of reseller sales quarterly. - Reached over 50K+ students by facilitating implementation of robotics products in STEM learning initiatives at public and private learning institutions. - Trained educators in schools, nationally recognized museums and science centers, camps, and after-school programs in constructivist education techniques using our suite of products. - Generated catalogue of educational resources for in-school and out of school educators to use with company products (units and lesson plans, activities, videos, an education website, etc.) - Managed NSF grant activities: research, results, and grant writing and reporting. - Designed and implemented exhibits, workshops, and trainings used in 10+ countries - Implementing all Educational branding evangelist strategies: conference submissions and talks, trade-show booth experience and leadership, student outreach efforts

Boulder, Co

Designing and leading the effort to put Modular Robotics innovative robotic construction systems in the hands of more students. Leading educational outreach, planning and implementing educational support materials to accompany our robots in engaging students in museums, science centers, schools, clubs, camps, and more. Promoting more teachers and educators using robotics in Pre-K through 12th grade (and beyond) by providing professional development workshops, tending and supporting a large and active network of other educators teaching robotics, and increasing our online educational presence. Supporting educational purchasers through developing online tools, creating educational sales processes, and providing customer service to educators with questions pre, post, and during purchasing.

Denver Metro Area

Instructor of STEM focused Junior engineering and renewable energy short courses for students K - 12.

Boulder, Co

Small business consulting including the development of operational, marketing and communications systems that accelerated growth and improved efficiency and cost effectiveness

Greater Denver Area

Franchise Development Manager, Boulder, CO Fall 2010 - 2011 As the business and franchise consultant I administered all training in this region for Instructors/Franchisees and franchisee trainees, including: professional development presentations and hands-on trainings, individualized development plans, and assistance in all aspects of opening and growing their business including evaluation of their businesses, development and critique of business plans, site searches, and marketing plans. As a satellite office in Colorado, I operated this region, office, and managed all projects solo in addition to developing and providing all group and individual trainings.

Greater Denver Area (2008 - 2010), Central New Jersey(2006-2008)

Educational Field Consultant, 2006 – 2010. First in the NJ/PA field office and then running a remote region in Colorado, I operated as an educational consultant for Instructors/Franchisees in the Kumon method offering group and personalized professional development plans, presentations and tools, educational support to them in developing their lesson plans and student results, setting and achieving goals, and certification in the Kumon Method. This role required the delivery of professional development opportunities and tools, as well as assessment of needs and analysis of results and future needs. In Denver I expanded a new market and tripled penetration while simultaneously raising the student success measures in the same region. (Promoted to Franchise Development Manager)

I taught "mommy and me classes" women's only classes, and classes for preschoolers in American Freestyle Karate. I participated in staff development, wrote lesson plans, and hired and trained staff for my classes. I earned a black belt in American Freestyle Karate.

Working with students in required reading comprehension and expository writing courses to define and organize topics, questions, and supporting points for their compositions. setting weekly goals with students, reporting on student progress, and employing the "minimalist tutoring" protocol so that students received guidance without dependence on tutoring.

New Brunswick, Nj

Rutgers University, 2001-2006. Sole instructor for Psychology of Language, an upper level Cognition and Psychology course and sole instructor for three different Psychology laboratory courses - hands-on, small group-setting lab course for Psychology undergraduates. Tasks included creating and delivering course content, grading, and meeting with students regarding individual assignments and course related projects.I taught the following classes:Linguistics 101 (1 semester),Psychology 101, Cognitive Psychology - Language Acquisition Lab (1 semester), Cognitive Psychology Lab (4 semesters), Psychology of Language (3 semesters). Contributor and re-designer of "Teaching effectiveness" for new graduate students preparing to teach undergraduate students

Amherst, Ma

Admissions Counselor, Amherst, MA. September 1999-August 2000. Reading, evaluating student applications, interviewing students, hosting and performing as the main speaker at information sessions to interested students and their families, college fairs and high school visits, planning and implementing Admissions events bringing together interested applicants, current students, and Hampshire college staff and faculty.

M.S., Cognitive Psychology

M.S. Awarded in 2005: Thesis: Adult processing of Get and Be in active and passive sentences.

M.A., Linguistics

B.A., Linguistics, Cognitive Science, Mathematics

Activities and Societies: 1998 New Student Orientation Director, Student Intern in charge of dorm life and programming, Counselor Advocate.