Christina Foo Email & Phone Number

Malaysia

Handling Supplies business for APAC region through various supply planning methods such as Drop Ship and Direct Material Sales.Ensure continuous supply with minimum inventory.Work closely with Order Management team to meet CRD and revenue target.Managing Demand planning execution to ensure accurate forecast. Liaise with sales for demand forecast planning.

Bayan Lepas, Penang, Malaysia

• Leading Zebra TMC BuySell in the transition from Motorola Solutions Inc. to Zebra Technologies in 2014 and also the transition to Zebra One system in 2016-2017. Performed Siebel, Oracle R12 and ZCM/TPC system testings, data validation and enhancements for the transitions and ensure operation continuity. • Setting up the order structure (PO from the Customer to MSI/Zebra, corresponding SO to the JDM/EMS, and PO from MSI/Zebra to the supplier)• Executing the trade by receiving goods from the supplier on MSI/Zebra PO, and shipping goods to JDM/EMS on MSI/Zebra SO• Expedite material shortages to bridge gap and work closely with Category Managers to close any escalations, quality issues, pricing issues, new part/supplier setup, supplier information change, payment terms and incoterms setting, supplier/customer’s issues and allocations. Liaise with forwarder/logistics on any shipment issues and also liaise with credit team on customer’s credit hold issue to ensure successful shipment transaction. Provide after sales service at unforeseen shipment issues, such as carton damage, quantity discrepancy, RMA, etc.• Perform quarterly price change activity to ensure pricing compliance, and work with AP team on payment issues to ensure continuation of supply.• Manages the Buffer stock program/ Strategic inventory for critical parts to cater any demand upsurge and for cost saving purposes.• Knowledge sharing and new co-worker mentoring.• Reduced freight cost with the execution of Freight forwarder change, while ensuring the continuation of services.• Slashed handling/freight cost of 3% with incoterms change.• Utilized data loading tool to mass update Shipping method into open sales orders in order for Freight Forwarder to receive shipping documents and proceed for shipments, thus, eliminate manual work and delay in shipments.• Handled a reroute shipment for Battery parts to the correct Customer to support urgent demand in Q3’15, with partial shipment by Air.

Bayan Lepas, Penang, Malaysia

• Expediting / follow up with suppliers on material delivery status to meet forecast requirement. Work with suppliers to align supply with net requirement, to avoid excess inventory. • Liaise with planning team on material prioritization / allocation when necessary in order to meet urgent orders and maximize revenue.• Analyze ‘As Required’ items to ensure sufficient supply while minimizing the risk of scrap due to shelf life issue and storage issue. Liaise with engineering team on shelf life extension when possible.• Analyze and liaise with Category Manager (CM) and sourcing team on payment issues and action to be taken with supplier to solve the issue.• Releases PO and ensure sufficient PO quantity to cater demand in order to avoid receiving issues and caused delay to production run.• Recommends new PO to replace aged PO for active parts with demand but without price change, in line with audit requirement.• Recommends purchase from distributor to bridge materials supply gap.• Involved in various system testing for system enhancements.

Bayan Lepas, Penang, Malaysia

• Plans and coordinates end-to-end supply chain planning, including when goods should be produced and in what quantity, while optimizing the balance between customer delivery requirements and inventory levels. • Communicates and liaise with Marketing, Sales, Production, R&D, Finance, Materials, Logistics, Service Part Organization (SPO), Customer Service and Contract Manufacturer (CM) to compile, develop, validate and communicate production/shipment plans and associated strategies that support overall business objectives. • Uses enterprise resource planning (ERP) systems such as Oracle for processes such as inventory tracking, supplier scheduling, process and workflow management, etc.• Establishes and manages relationships with suppliers.• Pulling in orders to meet customers’ urgent requests and also maximizing revenue to meet shipment target.• Responsible for coordinating new product introduction (NPI), product transfer, product obsolescence and new supply chain setup including assuring materials and test capacity are in place to meet volume production.• Solves straight-forward issues, challenges and problems within field of specialization. • Met customer’s short lead time big deal orders and recognized by the management.