Christina Baker Email and Phone Number
As VP, Strategy and Resolution at a Fortune 200 insurance company, I managed a $136M budget, driving growth and stability. With a proven track record as a leader and problem solver, I led teams of up to 500, optimizing resources and navigating complex changes. My expertise includes strategic planning, operational efficiency, and delivering measurable results to enhance organizational performance and resilience. I SPECIALIZE IN:➡️ LEADERSHIP: Scored 90% or more in all employee engagement surveys year over year➡️ CHANGE MANAGEMENT: Successfully led 3 companies through core system of record changeovers➡️ CLIENT SATISFACTION: Average in the 90th percentile of all customer satisfaction surveys year over year➡️ OPERATIONAL EXCELLENCE: Consistently achieve 100% of target for production deadlines and quality of workCAREER HIGHLIGHTS INCLUDE:✅ Managed $136M budget of a Fortune 200 Insurance Company✅ Successfully Reduced operating budget by more than $50M over a 2 years✅ Led 3 companies through core system changeovers improving process efficiencies✅ Navigated a successful senior leadership transition from the mortgage industry to the insurance industryEDUCATION ◆ Master of Arts in Human Resource Management, Webster University◆ Bachelor of Science (BS), United States Military Academy at West Point______________________________________Let's start a conversation: christina.baker1432@gmail.com MORE ABOUT ME:Corporate Career◆ Over 20 Years of operations leadership experience driving efficiencies through technology and streamlining processes◆ Experience leading technology transformations resulting in improved operational efficiency and value creation◆ Consistently led high functioning, cohesive teams to success over 24 years of leadership◆ Successfully achieved substantial budget reductions while preserving project deliverables for 2 different organizationsU.S. Army Officer◆ Served as U.S. Army Personnel Officer with 1 tour in Baghdad, Iraq in support of Operation Iraqi Freedom◆ Decorated U.S. Army officer. Earned a Bronze Star and Army Commendation MedalPersonal◆ I keep a clear mind by enjoying all things outdoors such as hiking and camping ◆ I am a avid reader in my free time
-
Vp, Strategy And Resolution ◆ Supported Sales Of Over $1Bn In Voluntary Benefit InsuranceAflac Nov 2019 - PresentColumbus, GaAs the Chief of Staff to the US Sales Distribution Leader, I partnered with all business units in the company to remove roadblocks for the sales organization and assisted in driving efficiencies to reduce budget to increase revenue.• Implemented new technology with the sales resolution team creating more transparency and accountability • Increased employee engagement scores to be in the 90th percentile for the resolution team• Managed several projects focused on increasing sales growth while reducing budget by over $50M in a 3 year periodI served as the liaison between headquarters business units and sales team members, facilitating the achievement of mutual requirements and resolution of challenges that arose, ensuring alignment with respective goals and objectives. -
Evp, Home Office Operations ◆ Supported $9Bn Annually In Mortgage Business ◆ Led Over 200 EmployeesAcademy Mortgage Corporation Feb 2019 - Aug 2019Draper, UtahOversaw 6 headquarter business units of almost 200 employees that supported driving over $9BN in real estate mortgage business annually. • Oversaw the CIO, CISO and project management teams focusing on leveraging technology to drive operational efficiencies• Managed the Appraisal and Disclosure teams for the company where the focus was on quality and meeting target turn times for our customers• Led 3 successful service trips to Ecuador with employees to give back to communities while fostering team building -
Evp, Human Resources ◆ Oversaw Hr Operations For 3200 Employees ◆ Led 3 Service Trips To EcuadorAcademy Mortgage Corporation Feb 2018 - Feb 2019Draper, UtahLed an HR team overseeing comprehensive HR operations for 3200 employees at its peak, including benefits administration, resolution of HR issues, employee engagement initiatives, and facilities management. • Launched the first company service trip leading 40 employees and guest to a remote Ecuador village to build a school• Oversaw the benefits plan including, medical, dental, vision, 401k, Short/Long Term Disability and PTO• Managed a licensed therapist on staff to serve employees and direct family members
-
Chief Operations Officer ◆ Orchestrated Mortgage Operations For Up To $9Bn AnnuallyAcademy Mortgage Corporation Jan 2017 - Feb 2018Draper, UtDirected and orchestrated the operations team throughout all stages of a mortgage lifecycle and providing strategic vision on how to streamline processes resulting in approximately $9BN in mortgages annually. • Partnered with the technology team to launch a new operating system streamlining the mortgage operations• Focused on reducing the overall loss mitigation pipeline by finding creative resolutions • Drove team development through various resources to keep customer satisfaction at the forefront of our service model
-
Vp, National Operations ◆ Managed Operations Processing $1.2Bn In Mortgages AnnuallyFirst Cal Mar 2016 - Jan 2017Petaluma, CaSuccessfully led the operations team throughout various stages of a mortgage lifecycle processing up to $100M in mortgages monthly. • Successfully directed the Retail Mortgage Processing team that led to a promotion• As VP of Operations, expanded oversight throughout all stages of a mortgage operation lifecycle • Created operational efficiencies in the consumer direct and wholesale market operations -
Loan Officer To Chief Operating Officer ◆ Aided Company Growth Achieving Over $1Bn In Annual SalesMortgage Solutions Financial Nov 2006 - Mar 2016Colorado Springs, ColoradoSuccessfully launched my mortgage career as a Loan Officer, progressing through roles as Processing Manager and Secondary Manager. With a strong grasp of core mortgage functions and a proven ability to lead, I advanced to the role of Chief Operating Officer processing over $75M in business each month. • Partnered with consultant to launch the companies secondary market department• Navigated obtaining additional investor approvals for the company with Ginnie Mae, Freddie Mac and Farmer Mac• Managed all warehouse lender relationship and maintaining approval status -
Us Army Adjutant General Officer ◆ Successful 13-Month Deployment To IraqUs Army May 2000 - Nov 2006VariousEmbarked on a rewarding 6.5-year career as an Adjutant General officer beginning as a Battalion Adjutant and advancing to the role of Assistant Operations Officer• Deployed in Support of Operation Iraqi Freedom in Baghdad, Iraq for 13 months• Managed all personnel assignments for the Multi-National Corps in Iraq for all US Military Departments and several countries• Enhanced the operational readiness of a reserve unit as their active duty assistant operations officer
Christina Baker Education Details
-
Human Resources Management
Frequently Asked Questions about Christina Baker
What company does Christina Baker work for?
Christina Baker works for Aflac
What is Christina Baker's role at the current company?
Christina Baker's current role is Senior Operations Leader ◆ Managed $136M Budget of Fortune 200 Insurance Company ◆ Growth and Stability Advocate ◆ Led teams up to 500 ◆ Resource Optimization Advocate.
What schools did Christina Baker attend?
Christina Baker attended United States Military Academy At West Point, Webster University.
Who are Christina Baker's colleagues?
Christina Baker's colleagues are Jay Wilson, David Kahl, Lisa Starling, Lindsay Festa, James Clemens, Jeff Teixeira, Olivia Massey.
Not the Christina Baker you were looking for?
-
Christina B.
San Fernando, Ca3gmail.com, ppg.com, bme.gatech.edu1 (404) 8XXXXXXX
-
Christina Baker
Los Angeles Metropolitan Area -
3umbc.edu, connectionseducation.com, onemainfinancial.com -
Christina Baker
Willow Spring, Nc2hotmail.com, bv.com -
4amazon.com, mickeythompsontires.com, amazon.com, clevelandclinic.org2 +133092XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial