Christine Mclellan Email & Phone Number

OPEN Health unites deep scientific knowledge with wide-ranging specialist expertise to unlock possibilities that improve health outcomes and patient well-being. Working in partnership with our clients, we embrace our different perspectives and strengths to deliver fresh thinking and solutions that make a difference. OPEN Health is a flexible global organization that solves complex healthcare challenges across HEOR and market access, medical communications and creative omnichannel campaigns.Oversaw speaker program logistics for four diverse pharmaceutical clients averaging a total of 400 speaker programs targeting healthcare professionalsPartnered with pharmaceutical clients to organize speaker programs, speaker trainings, advisory boards and product theatersEnforced compliance standards in accordance with PhRMA Code and client business guidelinesEnsured use of approved decks and materials, compliant F&B pricing and travel accommodations Negotiated vendor contracts including venues, hotels, and audio visual Customized forecasted volume report and accountable for analyzing and presenting to client stakeholdersManaged team of meeting coordinators overseeing venue selection, catering, hotel sourcing, travel details Advised client partners on Veeva platform setup and best practicesDelivered quarterly reporting including speaker utilization, honorarium tracking and program metrics

Managed department operations for four accounts in the south east and west coast territoriesConducted new account openings including hiring, purchasing, training, POS systems, contracts and moreManaged weekly budgets and payroll for four accounts, about 10 associatesConducted menu benchmarking and cost analysisEstablished and trained remote teams on best practices to ensure consistent daily results Conducted weekly status meetings to assess client satisfaction and ensure improved service

Mit Sloan, Cambridge Ma

Responsible for selling, booking, planning and execution of all events, about $2.4 million annuallyBuilt and maintained relationships with new clients, forge new opportunities with existing clientsDeveloped, forecasted and implemented budgets both weekly and annualCreated weekly work schedules to ensure successful execution of all eventsReview and respond to monthly feedback from regular clients to ensure complete satisfactionRecruiting and onboarding for operations department

Harvard Business School, Cambridge Ma

Managed a group of 10 operations managers including training, scheduling and coachingResponsible for the success of all executive education events, about $4 million annuallyManage team of 60 associates including development, discipline, and daily assignmentsEnsured the team complies with all sanitation and safety rules and regulationsWorked towards becoming a Center For Excellence training property for RA in Massachusetts

Harvard Business School, Cambridge Ma

Plan and organize daily meals, breaks, and receptions for Executive Education departmentMeet with clients weekly to confirm group schedules and discuss each upcoming event in detailCreate customized menus for clients with all budget types with a sales volume of about 4 million annuallyWorked to surpass previous year’s sales by collaborating with team to upsell and elevate guest experiences.

Harvard Business School, Cambridge Ma

Assemble weekly schedule for a diverse team of over 180 union staff members Create daily assignments for catering staff team for approximately 10,000 events annuallyManage payroll expenses, including forecasting business levels Support team with hiring, training, and onboarding of new associates

Boston, Ma

Managed daily operations in bar, restaurant and in room diningManaged a team of 30 individuals including hiring, training, scheduling, and coachingForecasted weekly business levels for restaurant, bar and in room diningMenu analysis and menu planning