Christine Jackson Email & Phone Number

Vancouver, British Columbia, Canada

- Led multiple refactoring projects to improve scalability, code quality, and performance- Coached and mentored junior developers on coding best practices using actionable suggestions- Senior code reviewer for critical areas of the system to ensure consistent standards were met- Created and maintained technical and development process-oriented.

Vancouver, British Columbia, Canada

- Implemented API from beta to release, including authentication, dozens of endpoints, and Open API Spec documentation. This became a core component of the software.- Led our migration from DotNet framework to DotNet Core- Created first suite of automated tests using Nunit and Xunit where none existed- Implemented order integrations, including business.

Vancouver, British Columbia, Canada

Wrote technical requirements, user stories, and created mockups. Bridged the gap between the business needs and the technical requirements developers need.Coordinated between stakeholders and team to communicate changing requirements and keep the Sprint on track.

Vancouver, British Columbia, Canada

Set up and managed our ticketing system in Gemini and then Jira. Established processes and created documentation where none had previously existed.Kept Sprints on track by removing impediments, including assisting with QA as needed.

Vancouver, British Columbia, Canada

Worked with clients to document and resolve their support issues by recording, investigating, replicating, and ticketing issues.Created user support documentation to fill a training void that was leading to unnecessary support calls.