• Collaborate with multiple levels of leadership to understand problem and data needs. Create PowerBI, SSRS, or Excel solution using various tools and data sources as necessary.• Mentor and share knowledge through one on one working sessions and team meetings.

Business Info Analyst Sr (August 2009 - April 2021) Data Analyst II (March 2008 - August 2009)Reporting Analyst (March 2006 - March 2008)• Business Ownership of Metrics at a Glace Tool.• Cross-Training and Mentoring.• Assisted with Testing of new Data Warehouse and BI Tools.• Wrote complex SQL statements against Sybase and Teradata databases using SQL Teradata Assistant, MS SQL Server Management Studio, and MS Access. • Designed new and updated existing reports in Business Objects.• Used ACL, Business Objects, Excel, and Access to analyze data, identify issues, determine root cause, and make recommendations to correct.Sr Reports Spec (October 2002 - March 2006)• Pulled data using Impromptu, Business Objects, IEX, Genesys, and CMS to create user-friendly reports.• Recreated all Impromptu reports for Business Objects.• Designed new and updated existing reports in Business Objects.• Used ACL software to analyze data across systems.Reports Spec II (July 02 - October 2002)• Used Microsoft Access, Excel, and PowerPoint to produce various reports and tracking logs.• Pulled data using Impromptu, IEX, and CMS to update and create user-friendly reports.• Designed an easy to use database in Microsoft Access for co-workers unfamiliar with database applications.Report Analyst (December 1999 - July 2002)• Designed and maintained various reports and tracking logs in Microsoft Excel.• Designed an easy to use database in Microsoft Access for co-workers unfamiliar with database applications.• Designed new and updated existing reports with Cognos Impromptu.Administrative Assistant (September 1999 - December 1999)• Assigned work to Special Service Representatives.• Updated work tracking logs in Microsoft Excel.

Blue Cross/Blue ShieldResearch• Proofread and entered subscriber information into new system.• Conducted research and corrected doctor and member eligibility.

• Wrote help documentation for UNIX based program from project narratives and BBX (BASIC for Business) code.• Tested program for run-time errors.• Wrote documentation for new updates to program.