Qa Manager + It Delivery Manager
Johannesburg Area, South Africa
As the Quality Assurance Manager, I led the successful delivery of testing and quality assurance initiatives for both in-house developed systems and vendor package implementations. This encompassed comprehensive test management, including planning, execution, monitoring, reporting, and defect management across various testing phases such as system testing (manual, automated, and performance testing), integration testing, User Acceptance Testing (UAT), regression testing, and production… Show more As the Quality Assurance Manager, I led the successful delivery of testing and quality assurance initiatives for both in-house developed systems and vendor package implementations. This encompassed comprehensive test management, including planning, execution, monitoring, reporting, and defect management across various testing phases such as system testing (manual, automated, and performance testing), integration testing, User Acceptance Testing (UAT), regression testing, and production verification testing.The scope of my role extended to vendor management, stakeholder engagement, and coordination with geo-distributed teams, ensuring seamless integration within the Bank's broader ecosystem and infrastructure. As the overall Quality Assurance manager, I provided strategic oversight to test managers and teams, concurrently serving as the Test Programme Manager for a specific application area.In addition to these responsibilities, I managed resource planning, capability building, and performance management of staff, along with contract management. I played a pivotal role in developing the overall test strategy for functional, automation, and performance testing. Furthermore, I oversaw delivery and release management, planning and coordinating the deployment of 12 major releases annually into production.With a test team of 20 professionals, I navigated a hybrid development/release approach, incorporating both Agile and Waterfall methodologies to adapt to the evolving needs of the organization. My role required a balance of strategic leadership, effective management of testing processes, and collaboration with diverse stakeholders to ensure the successful delivery of high-quality software releases. Show less