Christine Cunningham Email & Phone Number

Elkridge, Md, Us

Jessup, Maryland, United States

Act as liaison between Human Resources and MCE related to all areas of employment from hiring to retirement and everything in between. Additionally continuing with the position of Policies & Procedures Manager; developing, revising, disseminating and enforcing policies for Maryland Correctional Enterprises.

Jessup, Maryland

Balancing the development and enforcement of effective policies ensuring safety of our employees, while fostering the professional development of inmates in our workforce. This professional development provides inmates with an opportunity upon release, reducing the recidivism rates in Maryland.

Jessup, Maryland, United States

Baltimore, Maryland Area

Review of course materials for insurance continuing education for compliance with state requirements. Assisted in preparation of proposals for new business.Prepared and delivered presentations for new and existing clients.Developed and administered auditing program for continuing education courses for multiple states.

Baltimore, Maryland Area

* Overview and assist Associate Commissioner with day to day operations and management of unit. • Review, coordinate, and maintain investigative files; including the actions and correspondence of all parties involved.• Assist consumers advocating and educating about insurance laws and claims handling. • Gather and analyze various types of data from complainant and insurance company related to insurance claims and determining compliance with insurance laws and regulations. • Maintain frequent written and telephone communication with complainant and insurance company• Participation in community outreach events and presentations related to disaster preparedness and insurance awareness.• Review determinations and file handling by employees for accuracy and thoroughness. • Conduct annual and semi-annual reviews of employees. • Interview and hiring of new employees• Maintain records related to leave taken and time sheets for employees. • Assisted in coordination of Storm Sandy Response team in Crisfield, Maryland.• Assisted with Continuity of Operations (COOP) table top exercises• Provided agency representation at Maryland Emergency Management during activation.• Assisted with Disaster Response Team training exercises• Leading member of the Disaster Response Team.• Legal research• Unit Fire Marshall – responsible for guaranteeing compliance with agency and building evacuation procedures and ensuring all employees in unit are accounted for during an evacuation.• Unit Public Information Act (PIA) representative – responsible for providing responses to PIA requests and maintaining compliance with Maryland guidelines.

• Review, coordinate, and maintain investigative files; including the actions and correspondence of all parties involved.• Assist consumers advocating and educating about insurance laws and claims handling. • Gather and analyze various types of data from complainant and insurance company related to insurance claims and determining compliance with insurance laws and regulations. • Maintain frequent written and telephone communication with complainant and insurance company• Participation in community outreach events and presentations related to disaster preparedness and insurance awareness.• Review determinations and file handling by employees for accuracy and thoroughness. • Conduct annual and semi-annual reviews of employees. • Interview and hiring of new employees• Maintain records related to leave taken and time sheets for employees. • Assisted in coordination of Storm Sandy Response team in Crisfield, Maryland.• Assisted with Continuity of Operations (COOP) table top exercises• Provided agency representation at Maryland Emergency Management during activation.• Assisted with Disaster Response Team training exercises• Leading member of the Disaster Response Team.• Legal research• Unit Fire Marshall – responsible for guaranteeing compliance with agency and building evacuation procedures and ensuring all employees in unit are accounted for during an evacuation.• Unit Public Information Act (PIA) representative – responsible for providing responses to PIA requests and maintaining compliance with Maryland guidelines.

• Review of insurance complaints within the Rapid Response Program in order to determine compliance of claims practices.• Actively communicate with insurance company and consumer to attempt resolution to complaint. • Maintain frequent written and telephone communication with complainant and insurance company• Applying knowledge of Maryland laws and regulations related to insurance, claims and business practices. • Gather and analyze various types of data from complainant and insurance company related to insurance claims. • Review, coordinate, and maintain investigative files; including the actions and correspondence of all parties involved.• Participation in community outreach events and presentations related to disaster preparedness and insurance awareness.• Member of Disaster Response Team.

• Review of complaints pertaining to auto insurance rate increases.• Applying knowledge of Maryland laws and regulations related to insurance rate increases and determination of compliance.• Provided recommendations and prepared file for review by Director and Associate Commissioner

Bachelor Of Science (B.S.), Criminal Justice/Legal Studies

Associate’S Degree, Forensic Science

Master’S Degree - Incomplete, Criminal Justice/Victim Services

Activities and Societies: Alpha Phi SigmaCurrently working on thesis with an anticipated date of defense Spring 2016.

Bachelor'S Degree, Dual Degree Criminal Justice & Legal Studies