Billing Coordinator
Disney Event Group
Lake Buena Vista
• Established quality control techniques to ensure that correct billing services information is collected to produce and generate billing for weddings and conventions. Billing for Services for Floral, Entertainment, Photography, Audio Visual, and Transportation (Mears) • Efficiently handled functions for the company and all areas related to billing such as ensuring proper coding, following up on any unpaid invoices.• Provided excellent customer service including problem-solving, and timely follow up. Purpose for the billing, checks, payment recurring system or any concern question issues. • Provided superior customer service to clients in developing rapport, anticipating needs, delivering special attention, and ensuring satisfaction• Processed the credit card for photo album orders from clients• Protected client confidentiality• Presentation Services Audio Visual (PSAV) Audit weekly report• Collect the DRO invoices for W/E • Verify to match the amount from DRO invoices and Audit weekly report• Report the manager for review and sign it