Christine Frank Email & Phone Number

Lakewood, Oh, Us

Cleveland, Ohio, United States

Cleveland/Akron, Ohio Area

• Reconcile 4 General Ledger accounts against Accounts Receivable system• Research and reconcile outages• Process electronic deposit of approximately 50 to100 premium payments delivered as paper checks per day • Refund approximately 200 payments per week on cancelled accounts• Research misapplied or missing payments for other departments as needed• Process approximately 10 reversals per week on group premium check payments returned from the bank • Cross-trained to serve as back up for Medicare Advantage lockbox and payment processing, electronic payment reversals, lockbox batch processing, logging paper premium checks mailed to headquarters, ACH payment processing, department CORS

Cleveland/Akron, Ohio Area

Lakewood, Ohio, United States

I co-own and operate an independent retail comic and game store.

South Euclid, Oh

Advise approximately 350 non-traditional online bachelor's, post-baccalaureate teacher licensure, and RN to BSN students• Track progress in program of study• Plan course schedule each semester as needed• Connect students to campus services• Advocate for advisees to Dean and other campus constituentsMake admissions decisionsEvaluate transfer creditsParticipate in cross functional volunteer opportunitiesCareer advising, 2 hours per weekStudent conduct board member

South Euclid, Oh

• Trained and supervised 4 student workers• Assisted students and parents with setting up tuition payment plans• Processed student schedule changes• Answered preliminary financial aid questions • Participated in cross functional volunteer opportunities: Career advising, 2 hours per week; Student conduct board member

Cleveland/Akron, Ohio Area

• Advised Panhellenic Council and National Pan-Hellenic Council• Advised the Greek Week Planning Committee: Reserved rooms, Assembled rules packet, Tracked budget, Booked speakers, Supervised 4 major events• Planned and organized Greek Leadership Awards Banquet• Planned, organized, and co-led two leadership retreats• Co-Led Alternative Spring Break service trip of approximately 50 students to Winder, GA• Developed marketing materials including fliers and a webpage• Co-managed the FSL Twitter and Instagram accounts by developing original Tweets and posting photos from events• Organized area assessment history for CAS 5 Year History Project

Lakewood, Oh

• Managed the volunteer schedule and recruited new volunteers• Fulfilled customer orders through an online web store• Responded to customer support emails and phone calls• Maintained inventory of stock and supplies• Managed the retail area• Greeted and helped walk-in customers• Staged the retail space• Ran promotions and coupons

Dublin, Oh

• Represented my lab on a cross functional committee to bring the Lean Six Sigma methodology to the labs• Participated on the cross-functional committee to investigate lab errors and perform root cause analysis• Scheduled daily tasks and trainings of five other chemistry technicians• Wrote and revised Standard Operating Procedure documents• Trained associates on chemistry methods and relevant computer programs• Maintained lab supply inventory and submitted purchase orders• Performed chemistry methods

Master'S Degree, Higher Education/Higher Education Administration

Bachelor'S Degree, English Language And Literature, General