Christine Lasher Email & Phone Number

United States

Virginia, United States

• Leading high-performance, cross-functional, matrixed teams to launch a new Human Performance Division.
• Responsible for product design, roadmap planning, competitive analysis, and oversight for operations.
• Performing work in both the federal and commercial segments.

New York, United States

• Introduced three key minimal viable products (MVPs) to address diverse Department of Defense use cases.
• Developed and executed an expansive strategy for Internal Research & Development.
• Focused on overall operational roadmap for the Innovations Division to align with corporate KPIs.
• Assisted recently retired veterans with transition to corporate responsibilities through Skillbridge.

• Defined Total Customer Experience (TCE) including deployment, briefings, issue resolution, and metrics.
• Led agile internal business process engineering efforts to create, review, and improve internal processes.
• Implemented robust support systems to streamline business operations and improve productivity.

Rochester, New York Area

• Director of a federal grant through Health Resources and Services Administration (HRSA) with the aim of reducing morbidity and mortality from opioid use disorder in rural Appalachia.
• Grew federal grant dollars by 84% ($6.7M to $12.3M) in less than 24 months.
• Secured a renewal to bring the grant to $15.6M at the end of the original grant term.
• Managed project goals, delivered all commitments on time and in accordance with budget, and spearheaded the development of appropriate program metrics while simultaneously enabling collaboration across the 46-county.
• Developed and delivered 181 unique products despite the impact of the pandemic.
• Managed 12 direct and dotted line staff and 15 vendor/contractors including program managers, data analysts, technical writers, and dissemination professionals. This high functioning team was built/managed remotely.

East Rochester, New York

• Developed and operationalized an implementation methodology for a suite of behavioral health products from smart phone apps to web-based enterprise analytics.
• Continuous improvement of processes and tools through iterative review and outside of the box thinking.
• Managed customer relationships to mine and grow existing opportunities and increase engagement.

Rochester, New York Area

• Expertly managed six of HP’s largest graphics customers earning HP’s coveted “Leading the Way” award.
• Earned executive trust with predictable, honest, and comprehensive reporting and communication.
• Led multiple initiatives that were instrumental in increasing sales and boosting company revenue.
• Rapidly improved TCE scores leading to millions of dollars in annual revenues.
• Led the development and implementation of evaluation criteria for key business initiatives.
• Supported HP’s cutting-edge platforms with careful parts and consumables analysis and management.

Rochester, New York Area

• Developed enterprise-wide training solutions to achieve sales, revenue, and customer satisfaction objectives.
• Supported North America, Latin America, Asia Pacific/Japan, Europe, Middle East, and Africa.
• Led a complex project to standardize global business processes producing a projected $3.2M in cost savings.
• Spearheaded employee engagement programs resulting in a 13% improvement in employee ratings.
• Designed and deployed an industry leading Operator Certification program.
• Mined innovative ideas to address practical business problems and rolled out solutions; patents submitted.

Rochester, New York Area

• Led the services integration of a newly acquired company resulting in $27M in operational savings.
• Through strategic thinking, designed and implemented efficiencies across a large service portfolio.
• Created the foundation for numerous tools; return on investment, collateral, and early mobile applications.

Rochester, New York Area

• Planning and business operations strategist with direct responsibility for one- and three-year growth plans.
• Authored business plans to drive aggressive business transformation and forward-thinking communications.
• Primary liaison to senior level management in the creation of a Technology Services Scorecard and Dashboard.

Rochester, New York Area

• Partnered with all businesses; Sales, Marketing, Information Technology, Finance, and others.
• Responsibility for North America, Latin America, Asia-Pacific/Japan, Europe, Middle East, and Africa
• Drove sales, increased revenues, and promoted HP’s technology and business services.

Rockville, MD And Rochester, NY

• Extensive work with federal government bids and proposals.
• Constructed and reviewed legal language including limitations of liability and intellectual property rights.
• Acted as the primary legal negotiator for several of HP’s top commercial accounts.
• Sales Representative closing each year at or above 200% of quota.
• Represented HP in orals presentations for a $500M bid.
• Selected for Achiever’s Club during each year in this role.

Rochester, New York Area

InSTEDD envisions a world where communities everywhere design and use technology to continuously improve their health, safety and development. As Global Ambassador for InSTEDD, I acted as an advisor for outbound communications strategies and drove change in website and social media presence. I also assisted with the writing and editing of Success Stories.

Ba, Psychology

Graduated Cum Laude

Education record