Christine Powers Email & Phone Number

Wisconsin Dells, Wi, Us

Windsor, Wisconsin, United States

CX is the majority of my position. As a support agent, I assist customers with questions and generate solutions for any issues they could be experiencing. I help in an empathetic and timely manner while providing a phenomenal experience for the customer. In addition, I generate SOPs and find ways to make the experience with our company easier as a customer and new employee.

Madison, Wisconsin, United States

Knuckleheads is a privately owned CBD and Vape shop. I was with the company for over three years, and I have learned a lot throughout those years. I have advanced through the company, starting in sales, offered a promotion to a department head, and took the initiative to take over social media and teach myself Digital and Social Media Marketing. I'm in charge of publishing social media posts for Instagram, Snapchat, and Facebook, creating campaigns and events, and taking photos of products.… Show more Knuckleheads is a privately owned CBD and Vape shop. I was with the company for over three years, and I have learned a lot throughout those years. I have advanced through the company, starting in sales, offered a promotion to a department head, and took the initiative to take over social media and teach myself Digital and Social Media Marketing. I'm in charge of publishing social media posts for Instagram, Snapchat, and Facebook, creating campaigns and events, and taking photos of products. After a while of teaching myself, I decided I would learn more if I went back to school. I have learned how to navigate QuickBooks, sales processing, and strong communication skills throughout my position here. Working in this industry, you must also learn how to adapt to change and deal with tough situations. Show less

Madison, Wisconsin, United States

I was hired on as the Assistant Manager, I took the role of leading the team and distributing tasks to the employees. I also was in charge of the weekly shipment and verifying the count of inventory received. I also assisted in interviews and hiring. I worked closely with my fellow nomads to create a fun, exciting, and productive day to make the job enjoyable. There were numerous tasks throughout the day and balancing those with providing excellent customer service can be stressful, so keeping… Show more I was hired on as the Assistant Manager, I took the role of leading the team and distributing tasks to the employees. I also was in charge of the weekly shipment and verifying the count of inventory received. I also assisted in interviews and hiring. I worked closely with my fellow nomads to create a fun, exciting, and productive day to make the job enjoyable. There were numerous tasks throughout the day and balancing those with providing excellent customer service can be stressful, so keeping the team in a positive state was extremely important. As a major influence and leader of the team, it was also important for me to diplomat any issues between employees and defuse any complicated situations with customers. Show less

Associate'S Degree, Web Page, Digital/Multimedia And Information Resources Design

Associate'S Degree, Digital Marketing, 3.25

Studied digital marketing