• Developed and executed strategic sales plans, leading to a 20% increase in quarterly sales targets• Negotiated contracts and pricing for large accounts that spanned multiple states and territories.• Drove revenue growth within the region by implementing effective end-to-end sales strategies and best practices. • Implemented data-driven analysis to evaluate sales performance, identify growth opportunities, and refine sales strategies, resulting in a 15% increase in sales… Show more • Developed and executed strategic sales plans, leading to a 20% increase in quarterly sales targets• Negotiated contracts and pricing for large accounts that spanned multiple states and territories.• Drove revenue growth within the region by implementing effective end-to-end sales strategies and best practices. • Implemented data-driven analysis to evaluate sales performance, identify growth opportunities, and refine sales strategies, resulting in a 15% increase in sales efficiency.• Managed and tracked Signia Hearing’s presence in various markets across the country by using the Salesforce.com heat map to identify areas with highest return opportunities.• Met or exceeded monthly/quarterly/annual sales targets and KPIs with a sales quota revenue target over $43million.• Hired, developed, and led a high-performing sales team of 8 regional sales managers. • Coached and/or mentored sales managers, resulting in improved performance metrics and increased team morale. • Over 50% of my sales team was promoted to senior and executive sales and leadership positions.• Assisted in developing and executing sales strategies aligned with company goals, resulting in improved sales efficiency demonstrated by shortened sales cycles.• Cultivated strong relationships with key clients, team members and business counterparts.• Worked with internal teams to develop product launch strategies based on consumer studies and fact-based data. • Conducted thorough market analysis, identifying trends and customer needs and adapted sales approaches based on changing market dynamics.• Successfully navigated shifts in the hearing aid industry, staying ahead of competitors in technology, customer relationships and strategy.• Collaborated with team, local healthcare providers and industry stakeholders to enhance Signia Hearing’s market position.• Circle of Excellence and President’s Club winner for revenue growth and regional quota attainment 3 out of 5 years. Show less

Promoted to Senior Regional Sales Director

• Helped develop and implement tailored training solutions for sales teams from scratch.• Provided personalized coaching and mentorship to Directors and Account Managers, fostering the development of essential sales skills and techniques, leading to a 25% improvement in team performance metrics.• Successfully onboarded sales managers, inside sales managers, clinical trainers, ensuring consistent training quality across regions.• Cultivated strong relationships and open lines of… Show more • Helped develop and implement tailored training solutions for sales teams from scratch.• Provided personalized coaching and mentorship to Directors and Account Managers, fostering the development of essential sales skills and techniques, leading to a 25% improvement in team performance metrics.• Successfully onboarded sales managers, inside sales managers, clinical trainers, ensuring consistent training quality across regions.• Cultivated strong relationships and open lines of communication between various business units and senior leadership, which ensured alignment with organizational goals and strategies.• Trained sales representatives in effective selling techniques, product knowledge, and objection handling.• Recognized specific training gaps within the team and individuals, orchestrating tailored training initiatives and professional development programs. These efforts contributed to increased ASP and shorter sales cycles for onboarding new customers.• Created supplemental sales guides and tools to enhance retention of learned skills and to encourage continued development. • Coached and mentored members of the sales team, guiding them through training processes and professional development. • Ensured delivery of effective training sessions by conducting role play sessions with the sales teams.• Collaborated with management to align training programs with overall business objectives ensuring that training content directly supported sales strategies.• Organized travel, meeting space and presentation materials for sales teams and department leaders to host company trainings. • Co-traveled with sales managers to evaluate marketing strategies, sales programs, and best practices.• Leveraged insights to enhance training effectiveness across the entire sales organization. Show less

• Responsible for managing relationships and sales for 275+ customers. • Used a solution oriented, consultative sales approach with thorough pre-call planning and conscientious post-sale follow-up to help with growth of territory.• Partnered with the Inside Sales Team, Customer Care, Buying Groups to grow share of wallet within current accounts as well as increase market share.• Trained hearing care professionals on features and benefits of current product offerings.• Negotiated… Show more • Responsible for managing relationships and sales for 275+ customers. • Used a solution oriented, consultative sales approach with thorough pre-call planning and conscientious post-sale follow-up to help with growth of territory.• Partnered with the Inside Sales Team, Customer Care, Buying Groups to grow share of wallet within current accounts as well as increase market share.• Trained hearing care professionals on features and benefits of current product offerings.• Negotiated pricing with large hospitals, multi-location medical centers and private practice.• Implemented products into patient care to enhance growth of practice and increase patient satisfaction.• Assisted customers with creating business and marketing strategies that lead to effective campaigns that increased patient traffic and increased ROI.• Conducted sales training for all staff members in healthcare practices within territory.• Participated as a vendor at industry trade shows to include demonstrations of technology. • Initiated and planned all Clinical Education events within territory.• Created content and conducted presentations accordingly.• Increased YOY revenue by 9% and units by 7% in FY14; 25% in revenue and 22% in units in FY15.• Grew the territory by almost $1 million in revenue between FY14 and FY15.• Qualified for Circle of Excellence for 2 consecutive years due to showing consistent growth.• Created and distributed consumer seminar presentations to all peers to use in their territories.• Selected to be a mentor amongst my peers due to sales performance. Show less

- Responsible for domestic sales of diagnostic equipment for the hearing healthcare industry.- Trained all hearing care professionals across the country to operate equipment, perform audiological evaluations and complete real ear verification measures. - Communicated with customers for opportunities to provide excellent service or offer additional training.- Maintained a customer database and kept a current record of all activities.- Participated as a vendor at industry trade… Show more - Responsible for domestic sales of diagnostic equipment for the hearing healthcare industry.- Trained all hearing care professionals across the country to operate equipment, perform audiological evaluations and complete real ear verification measures. - Communicated with customers for opportunities to provide excellent service or offer additional training.- Maintained a customer database and kept a current record of all activities.- Participated as a vendor at industry trade shows to include demonstrations of equipment and how to implement procedures and best practices.- Assisted technical support department as needed with inbound calls.- Managed and operated hearing clinic built to establish and test protocols for operating diagnostic equipment.- Within 30 days of hire, placed equipment within the Audiology clinic at the University of South Florida as well as trained the entire department. - Created a manual for RECD protocols and procedures after assessing the need within the organization. Show less

- Clinical based audiology setting; served as the sole hearing care professional along with an office manager.- Performed audiological evaluations and fit patients with hearing instruments.- Assisted patients with selection, fitting and programming of hearing aids while utilizing verification measures such as Real Ear Measurements.- Consistently led Aural Rehabilitation classes for patients.- Provided patient counseling.- Built strong physician relationships to increase… Show more - Clinical based audiology setting; served as the sole hearing care professional along with an office manager.- Performed audiological evaluations and fit patients with hearing instruments.- Assisted patients with selection, fitting and programming of hearing aids while utilizing verification measures such as Real Ear Measurements.- Consistently led Aural Rehabilitation classes for patients.- Provided patient counseling.- Built strong physician relationships to increase professional referrals.- Remained active within the community for word of mouth referrals and clinic awareness. - Continuously called upon by training department to assist in creating videos and/or presentations on new sales procedures, testing protocols such as QuickSIN and AR Classes to be distributed company wide.- Established a solid relationship between HearX and the Hearing Loss Association in various cities (Sun City Center, St. Petersburg, Tampa).- Utilized relationship between FTRI and HearX in order to offer ALDs to patients at no cost to increase customer satisfaction within the clinic.- Implemented the REDDOOR sales approach which led to a significant increase in ASP from $1400 to $2300 within 30 days.- Approached to be a mentor to the region in adapting the REDDOOR sales process.- Trusted by management to complete tasks timely, assist with piloting new products and travel to various clinic locations to offer coverage. Show less

- Created and implemented new office procedures to simplify clinical processes (i.e. new chart filing system, patient intake, scheduling).- Trained staff members and graduate students on procedures, protocols and new clinic software, Sycle.- Assisted the Clinical Director in rewriting the Clinic Policies and Procedures Manual for the staff and graduate students.

- Worked within a CRM to check in/check out patients.- Assisted with implementation and integration of ERM for the clinic.- Scheduled appointments and managed calendar for two neurotologists and ten audiologists.- Verified insurance eligibility and secured proper authorizations.- Communicated with other physician offices to request or send patient records.- Processed patient encounter forms to be sent to insurance companies to receive proper payment.

• Provided professional recruiting and consulting services to qualified, senior level accounting and finance candidates and small to mid-sized businesses in the Tampa Bay area• Developed and maintained strong business relationships with decision makers within organizations as well as candidates that were looking to make a career change• Utilized a developed network to locate qualified candidates for open positions which occasionally required cold calling• Conducted and scheduled… Show more • Provided professional recruiting and consulting services to qualified, senior level accounting and finance candidates and small to mid-sized businesses in the Tampa Bay area• Developed and maintained strong business relationships with decision makers within organizations as well as candidates that were looking to make a career change• Utilized a developed network to locate qualified candidates for open positions which occasionally required cold calling• Conducted and scheduled interviews with candidates on a daily basis• Provide ongoing communication and support to candidates that were placed with a client as well as with established clients• Analyzed competitive environment of recruiting to identify new business opportunities and develop strategic alliances• Made a placement within 90 days of hire.• While working part time, was able to make 3 placements within 6 months which had not been accomplished by full-time employees. • Given developed network, was asked to be on the Board of the FICPA to assist in inviting CPA firms to upcoming events. Show less

• Responsible for developing and maintaining strong business relationships with district managers, store managers, and sales associates in national accounts including Radio Shack, Best Buy, and Office Max.• Held weekly meetings with district managers and store managers of key accounts to discuss marketing strategies, sales goals and initiatives.• Conducted monthly new employee orientations and sales training meetings for store managers as well as continuous in-store training on Sprint’s… Show more • Responsible for developing and maintaining strong business relationships with district managers, store managers, and sales associates in national accounts including Radio Shack, Best Buy, and Office Max.• Held weekly meetings with district managers and store managers of key accounts to discuss marketing strategies, sales goals and initiatives.• Conducted monthly new employee orientations and sales training meetings for store managers as well as continuous in-store training on Sprint’s products and services.• Established incentives and programs to increase sales. • Provided ongoing sales support, problem identification and resolution for stores.• Merchandised stores, manage inventory, and provide advertising support to drive mutually beneficial sales volume and revenues.• Analyzed competitive environment to identify new business opportunities and develop strategic alliances.• Won annual “Sprint to Vegas” sales incentive 2 of 4 years for having #1 district in Georgia. Criteria included sales gain, increase in unit sales, and accessory sales.• Consistently maintained a minimum of 65% share of decision over the competitor within my accounts.• Created best practices in tracking and communicating sales performance which was implemented statewide.• Recognized by Radio Shack Vice President and Sprint Training Specialist for excellent training presentations on Sprint’s products and competitors.• Consistently called upon to fulfill the duties of sales manager in her absence. Show less

- Engaged with diverse visitors, providing exceptional customer service during guest visits at WDW.- Adapted communication style to connect with guests of varying backgrounds and preferences.- Navigated all situations (e.g., ride malfunctions, guest concerns) with poise and quick thinking.- Demonstrated flexibility in handling frequently changing scenarios.- Collaborated with fellow cast members to ensure seamless operations.- Coordinated efforts during busy periods with an… Show more - Engaged with diverse visitors, providing exceptional customer service during guest visits at WDW.- Adapted communication style to connect with guests of varying backgrounds and preferences.- Navigated all situations (e.g., ride malfunctions, guest concerns) with poise and quick thinking.- Demonstrated flexibility in handling frequently changing scenarios.- Collaborated with fellow cast members to ensure seamless operations.- Coordinated efforts during busy periods with an emphasis on teamwork and efficiency.- Ensured safety protocols were followed by guests while at attractions and during character experiences.- Created memorable moments by delivering engaging narratives and personalized interactions.- Fostered positive outcomes with all guest interactions. - Achieved high guest satisfaction scores through effective communication and storytelling.- Worked with a team to consistently meet attraction throughput targets.- Won the Oscar for Best Tour Guide Show less