Christine T. Email & Phone Number

Greater Chicago Area

Provides ongoing job transition support to outplaced individuals on a regular basis, via phone, email, and virtual technology• Works in a customized environment with professionals in transition to create a job search action plan that maximizes their potential to land the best possible job. • Analyses, develops and delivers strategies on career options, target markets, social media optimization and online branding, interviewing skills, body language and etiquette techniques. • Prepares job seekers for video interviewing, personal assessments, job offer negotiation, as well as personalized marketing plans. • Presents company’s proprietary technology tool to clients to support their job search efforts, ensuring comprehension and future utilization• Works with client on the creation and/or improvement of their online presence by reviewing their social media and LinkedIn content. Advises not only on online content but also on usability and privacy issues.

Ohio River Valley

Led team of 200 employees at 11 stores and 100 ad hoc locations in Michigan and Indiana. Collaborated with senior executives, including senior vice president of North American operations, chief scientific officer, president of Weight Watchers North America, and director of field communications. Trained and developed new territory managers.• Managed expenses to achieve operating budget. Ranked second in North America in 2013, reducing expenses 24%.• Optimized location performance by ensuring stores and meeting locations provided positive member experience while balancing return on investment. Improved member experience through observation, coaching, and development of leaders and receptionists.• Served on field advisory board. Provided feedback to varying departments at corporate on upcoming initiatives.

Motivated and educated members to achieve more healthy weight and lifestyle. Oversaw recordkeeping, tracking, and privacy of member information. Ensured excellence in operational processes and inventory. Identified and recruited potential employees to brand. Assisted territory manager in talent management.• Served as project manager for relocation of high-volume location, resulting in 20% YOY attendance growth.• Coached new and tenured leaders in the company.

Oversaw operations of service desk, housekeeping, and concessions departments. Fostered effective communications between member of management team and areas of responsibility. Ensured quality and consistency of MVP vision of customer service through clear objectives, expectations, and follow-through.• Resolved member issues through effective customer service skills and team commitment to member satisfaction.• Managed food service, retail, and basketball programs.• Ensured cross-training of all staff to promote advancement within organization.

Oversaw launch and operations of Tasting Kitchen, including coordinating nutrition as well as cooking classes. Represented customer point of view in management decisions. Designed and implemented tasting kitchen demonstrations. Developed dietary product lists and signage for store.• Worked alongside owner to implement vision and strategy at customer level.• Remained current on food trends by attending forums, trade shows, and workshops.

Bachelor Of Arts (B.A.), Special Education And Teaching

Master'S Degree, Educational Leadership And Administration, General