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Christi Smith is listed as Technical Support Representative at Transcom at Transcom, a company with 8487 employees, based in San Antonio, Texas, United States. AeroLeads shows a matched LinkedIn profile for Christi Smith.
Christi Smith previously worked as Technical Support Representative at Transcom and Senior Customer Service Representative at Conduent Commercial Solutions, Llc. Christi Smith holds Biology, General from Georgia State University.
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Remote Customer Support Professional with outstanding leadership ability and creative problem-solving skills. Proven track record of exceeding goals, generating revenue, and delivering excellent customer service in billing, technical support, account access, account management, and customer service roles.
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A career timeline built from the work history available for this profile.
Remote
Provided expert-level technical support for macOS and iOS devices, including troubleshooting software, hardware, and connectivity issues. Assisted customers with setup, configuration, and optimization of macOS and iOS products, including system updates, data backup, and restoring devices. Collaborated with internal teams to escalate and resolve complex.
United States
Assessed and resolved escalated tier 1 billing issuesMentored and trained agents who struggled to meet metric goalsResolved technical issues, using proprietary corporate software
United States
Provided exceptional customer support for billing inquiries, technical issues, account access, and account managementResolved customer issues promptly and effectively, ensuring high customer satisfaction and retentionUpsold products and services to existing customers, contributing to increased revenue
United States
Maintained meticulous records of prescription orders, patient profiles and medication inventoryOrdered medications and supplies using applicable technologyConducted accurate and timely data entry for new prescriptions, ensuring compliance with regulatory guidelines
United States
Processed returns, exchanges, and refunds accurately and efficiently, following store policies and proceduresManaged and resolved customer complaints or escalationsHandled cash transactions, including processing payments, providing change, and balancing the cash drawer
Other employees you can reach at transcom.com. View company contacts for 8487 employees →
Valentina Corsaro
Colleague at TranscomGreater Catania Metropolitan Area, Italy
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HS
Habiba Safwat
Colleague at TranscomCairo, Egypt, Egypt
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RN
Rachel Neighbors
Colleague at TranscomOak Grove, Kentucky, United States, United States
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MG
Mariano Godoy
Colleague at TranscomGreater Madrid Metropolitan Area, Spain
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TG
Tricia Gallant
Colleague at TranscomBarrie, Ontario, Canada, Canada
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XH
Xhunejd Hoxha
Colleague at TranscomShkodër, Shkodër, Albania, Albania
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CS
Caleb Stoliker
Colleague at TranscomPittsburgh, Pennsylvania, United States, United States
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JR
Jhon Rey Yakit
Colleague at TranscomTaguig, National Capital Region, Philippines, Philippines
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SL
Shana Lopez
Colleague at TranscomPeru, Peru
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AL
Anton Lundin
Colleague at TranscomKalmar, Kalmar County, Sweden, Sweden
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Quick answers generated from the profile data available on this page.
Christi Smith works for Transcom.
Christi Smith is listed as Technical Support Representative at Transcom at Transcom.
Christi Smith is based in San Antonio, Texas, United States while working with Transcom.
Christi Smith has worked for Transcom, Conduent Commercial Solutions, Llc, Thrifty White Pharmacy, and Walmart.
Christi Smith's colleagues at Transcom include Valentina Corsaro, Habiba Safwat, Rachel Neighbors, Mariano Godoy, and Tricia Gallant.
You can use AeroLeads to view verified contact signals for Christi Smith at Transcom, including work email, phone, and LinkedIn data when available.
Christi Smith holds Biology, General from Georgia State University.
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