Christophe Didier

Christophe Didier Email and Phone Number

Formateur @ CCI Nord Isère
Saint-Didier-de-la-Tour, Auvergne-Rhône-Alpes, FR
Christophe Didier's Location
Saint-Didier-de-la-Tour, Auvergne-Rhône-Alpes, France, France
Christophe Didier's Contact Details

Christophe Didier work email

Christophe Didier personal email

n/a
About Christophe Didier

CV en français sur ViadeoI can help your company to improve the quality of its organization and internal/external customer relationships.As a trainer or a consultantAs a trainer who came from the world of business, I usually start with an analysis of the company issues, then I demonstrate the theory and explain the tools which will help the team to change and transform their environnment. My professional skills are:CUSTOMER RELATIONSHIPS Improvement of customer answer quality Speech efficiency Processing time reductionCustomer claimsInflows reductionCreation of innovating services

Christophe Didier's Current Company Details
CCI Nord Isère

Cci Nord Isère

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Formateur
Saint-Didier-de-la-Tour, Auvergne-Rhône-Alpes, FR
Website:
ccinordisere.fr
Employees:
129
Christophe Didier Work Experience Details
  • Cci Nord Isère
    Formateur
    Cci Nord Isère
    Saint-Didier-De-La-Tour, Auvergne-Rhône-Alpes, Fr
    View
  • Cci Nord Isère
    Formateur
    Cci Nord Isère Nov 2022 - Present
    La Verpillere
    Intervention en Formation continue Améliorer son argumentaire sur une journéeProspecter et négocier sur 5 jours
    View
  • Cci Nord Isère
    Formateur
    Cci Nord Isère Jul 2021 - Present
    La Verpillere
    EGC 1: technique de négociationEGC 2 : GRC, Négociation, PACEGC 3 : PACRDC : Prospection
    View
  • Grenoble Inp - Phelma
    Formateur
    Grenoble Inp - Phelma Sep 2021 - Present
    Grenoble, Auvergne-Rhône-Alpes, France
    Initiation management. Séminaire de 16 heures. Cours donné en anglais
    View
  • Afip Formations
    Formateur
    Afip Formations Sep 2021 - Present
    Villeurbanne, Auvergne-Rhône-Alpes, France
    Formateur management Séminaire sur 3 groupes de L3 à M2. initiation aux différentes composantes du management
    View
  • Campus Sciences-U Lyon
    Professional Trainer
    Campus Sciences-U Lyon Oct 2020 - Present
    Lyon, Auvergne-Rhône-Alpes, France
    Masters Conflict managementTeam managementProject management
    View
  • Formaxe
    Professional Trainer
    Formaxe Jan 2020 - Present
    Auvergne-Rhône-Alpes, France
    Consulting and training in marketing and merchandising for stores, hotels and restaurants Distance training for managers
    View
  • Université Jean Moulin Lyon 3
    Formateur
    Université Jean Moulin Lyon 3 Sep 2019 - Present
    Lyon, Auvergne-Rhône-Alpes, France
    Pôle réussiteCourts séminaires pour étudiants, lycéens et collégiens. Gestion du temps, améliorer sa mémoire, communiquer à l'oral, développer sa culture générale
    View
  • Cfp Les Charmilles
    Professor
    Cfp Les Charmilles Sep 2016 - Present
    Saint-Martin-D'Hères, Auvergne-Rhône-Alpes, France
    BTS TCO et NRCNégociation and professional networkCustomer developmentManagement
    View
  • Iae Grenoble
    Part Time Lecturer
    Iae Grenoble Jan 2018 - Present
    Grenoble, Auvergne-Rhône-Alpes, France
    Bachelor degree : brand marketing
    View
  • Cci Saône Et Loire
    Corporate Trainer
    Cci Saône Et Loire Sep 2017 - Present
    Chalon Sur Saone
    Business strategyMarketing strategyFor company directors and future directors
  • Iaelyon School Of Management
    Professor
    Iaelyon School Of Management Jan 2017 - Present
    Lyon Area, France
    Supervised work , tutorial : management and change managementLicence pro commerce : management des réseaux
    View
  • Afpi Poitou Charentes
    Trainer
    Afpi Poitou Charentes Aug 2015 - Present
    Poitiers Area, France
    For AFPI Business unit managers degreeInnovation
  • Afpi Poitou Charentes
    Trainer
    Afpi Poitou Charentes Sep 2012 - Present
    Poitiers Area, France
    AFPI Team Managers DegreeProblem SolvingTeam ManagementProject management
  • Afpi Poitou Charentes
    Trainer
    Afpi Poitou Charentes Mar 2012 - Present
    Poitiers Area, France
    For Ecole Des ManagersAudience : company directors and future company directorsMarketing strategySales strategy
  • Axxis Intérim Et Recrutement
    Professional Trainer
    Axxis Intérim Et Recrutement Jan 2018 - Present
    Lyon, Auvergne-Rhône-Alpes, France
    Management training for team managers in access control and area surveillance
    View
  • Christophe Didier
    Consultant
    Christophe Didier Jan 2012 - Jul 2023
    Région De Poitiers, France
    Innovating sales tool for book stores (brick or web). Target : occasional readers. Work in progressProcess and tools for a hotel to answer negative customer comments on the web. Creation of the tools and training of the manager
  • Amos - Sport Business School
    Professor
    Amos - Sport Business School Oct 2016 - Jun 2023
    Lyon, Auvergne-Rhône-Alpes, France
    Master 4° year. Operational management and leadership
    View
  • Grenoble Ecole De Management
    Part Time Lecturer
    Grenoble Ecole De Management Jul 2018 - Jul 2022
    Head of jury and project referent for bachelor degree
    View
  • The Nuum Factory
    Formation / Coaching
    The Nuum Factory Feb 2020 - May 2022
    Lyon, Auvergne-Rhône-Alpes, France
    Coaching of professional IT project for certification
    View
  • Mbway
    Professional Trainer
    Mbway Dec 2020 - Sep 2021
    Annecy, Auvergne-Rhône-Alpes, France
    Masters RHLean ManagementManagement training using board game arena
    View
  • Afde Accompagnement & Formation
    Professional Trainer
    Afde Accompagnement & Formation Apr 2020 - Nov 2020
    Auvergne-Rhône-Alpes, France
    Coaching of new entrepreneurs with AFDE method
    View
  • Ipac
    Professional Trainer
    Ipac Sep 2019 - Mar 2020
    Annecy, Auvergne-Rhône-Alpes, France
    Master quality management 4th yearProject management
    View
  • Afpi Provence
    Corporate Trainer
    Afpi Provence Oct 2017 - Dec 2019
    Istres, Provence-Alpes-Côte D’Azur, France
    2017/2018 Trainer and referent for AFPI team manager degree (Arcelor Mittal). Train and coach trainees building their on site management project2018 : Trainer for AFPI team manager degreeOrganise and manage the activity efficiently
  • Pôle Alternance & Apprentissage Du Groupe Igs Lyon (Ciefa/Cfa)
    Trainer
    Pôle Alternance & Apprentissage Du Groupe Igs Lyon (Ciefa/Cfa) Nov 2017 - Jul 2019
    Lyon Area, France
    POE (training for unemployed people)Marketing and sales
    View
  • Cnam (Conservatoire National Des Arts Et Métiers)
    Trainer
    Cnam (Conservatoire National Des Arts Et Métiers) Feb 2014 - Oct 2017
    Poitou-Charentes, France
    Visio conference Training- Sales and management- Basic organization skills
    View
  • Iut Gmp
    Teacher
    Iut Gmp Oct 2013 - Jul 2017
    Poitiers Area, France
    Bachelor degree quality facilitator :- communication- customer relationship monitoring
  • Universite Poitiers
    Professional Trainer
    Universite Poitiers Jan 2013 - Jul 2016
    Poitiers, Nouvelle-Aquitaine, France
    Bachelor degree Sales & Distribution- Management- Basic organization skills- Sales methods
  • Maison De La Formation
    Trainer
    Maison De La Formation Aug 2012 - Jul 2016
    Poitiers, Nouvelle-Aquitaine, France
    For tourism managers"Marketing strategy for small and medium size businesses""Increase my tourism business""Sales strategy for small and medium size businesses"Managers continuous improvement project tutorshipExamples :"Production waste reduction""Elimination of unecessary process " Workshop reorganization into production cells""Reduction of tools replacement time"Customer (internal/external) Relationship ManagementExamples :"Improvement of communication efficiency between team managers""Improvement of exhanges between production/design office or production/top management"Participants :- Company leaders- Managers- Team leaders - Team managers- Tourism stakeholdersBasic training : Bac - BTS - Bachelor (distribution manager, sales manager, bank clerk)- Innovation - Sales development- Marketing
  • Pole Formation Poitou Charentes
    In-Service Training Coordinator
    Pole Formation Poitou Charentes Oct 2012 - Jan 2016
    Poitiers, Nouvelle-Aquitaine, France
    School Of Management : Level 2 - Team ManagerTutoring to help candidates to build their improvement projectTrainers coordinationTraining engineeringPlanningMonitoring
  • Velux
    Assistant Manager Customer Relationship / Team Manager Planning Team
    Velux Oct 2010 - Dec 2011
    Morangis
    Planning team 9 peopleProject manager to improve customer service quality and efficiency ResultsPlanning team, process oriented, started to move toward a customer orientation.Set up of a continuous improvement process between level 1 and planningCreation of a direct phone access to planning team (100 phone calls / day)Creation of a text alert to remind customer's meeting with technicianDecrease of inflow phone calls in "pro team" by releasing videos online.Rapid intervention in all areas of customer litigation via a individual client managementRecruiting
    View
  • Rue Du Commerce
    After Sales Service Clerk
    Rue Du Commerce Aug 2010 - Oct 2010
    Saint Ouen
    Incoming calls of different categories :- technical- payments- deliveryProposition of a modification of the web site, following a misunderstanding between the different payment possibilities
    View
  • Activmanagement
    Organization Consultant
    Activmanagement Jan 2010 - Jun 2010
    Région De Paris, France
    Efficiency analysis using the Activmanagement method : structured and free interviews using questionaires, analysis and recommendationsDesign office (14 employees) : mission manager (2 internship consultants)KME (378 employees)
    View
  • Green Is Beautiful
    Junior Consultant
    Green Is Beautiful Jun 2009 - Dec 2009
    Région De Paris, France
    Sustainable development consultingSales developmentAchievements Strategy and communication consulting for an energy company : launch of a new production process.
  • Elexience
    Project Manager Crm / Communication Manager
    Elexience Apr 2004 - Jun 2007
    Verrières Le Buisson
    Creation communication/marketing position inside the companyResumption of the project SLX CRMAchievementsProject finished and launched. Users trainingDatabase update and upload in SLXTargeted communication using E-mailingManagement of the after sales claims
    View
  • Evolumag
    Sales Support Assistant
    Evolumag Sep 2002 - Feb 2004
    Fresnes
    Customer/supplier coordination, production monitoring, supply chain, after salesManagement of a continuous improvement project to reduce emergency situation and secure deliveriesAchievement80 % decrease of emergencies
  • Pixels En Stock
    Creator And Manager
    Pixels En Stock Sep 1999 - Jun 2002
    Milly La Forêt
    Photo and graphic design bureauSales development
  • Real Estate / Direct Marketing / Music
    Salesman
    Real Estate / Direct Marketing / Music Jul 1994 - Sep 1999
    B to B and B to C Music and video shop (assistant manager)Direct marketingReal estate

Christophe Didier Skills

Management Change Management Project Management Anglais Business Strategy Coaching Organisational Skills Customer Relations Team Management English Program Management Team Leadership Process Improvement Microsoft Office Sales Management Strategic Sales Plans Sales Strategy

Christophe Didier Education Details

Frequently Asked Questions about Christophe Didier

What company does Christophe Didier work for?

Christophe Didier works for Cci Nord Isère

What is Christophe Didier's role at the current company?

Christophe Didier's current role is Formateur.

What is Christophe Didier's email address?

Christophe Didier's email address is ch****@****cnam.fr

What schools did Christophe Didier attend?

Christophe Didier attended Gipal Formation, Conservatoire National Des Arts Et Métiers, Egc.

What are some of Christophe Didier's interests?

Christophe Didier has interest in Education.

What skills is Christophe Didier known for?

Christophe Didier has skills like Management, Change Management, Project Management, Anglais, Business Strategy, Coaching, Organisational Skills, Customer Relations, Team Management, English, Program Management, Team Leadership.

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