Citrix is software cloud editor company that secures application and desktop virtualization deliveryI'm responsible for end-to-end management of the Citrix Executive Briefing Center (EBC) in Paris. In this role, I support our C-Level customers visits in the center from scheduling to executing onsite demos. Throughout the process I ensure that the customer gets a quality learning experience from the briefing by showing them what a day in the life of what it takes to use our technologies and relate our products to the client’s business needs, and share customer stories.

World class Executive customer centre for Alcatel-LucentMission: In interaction with R&D, Worldwide Marketing and Sales, within the European innovation center showcase the company state of the art technologies and innovations to prospective customers (Network Operators, Strategic Industries), existing customers and business partners. 9 Events, 350 visits, 4000 visitors, 1150 demonstrations / Year• Customer facing > Present Alcatel-Lucent strategic portfolio for worldwide Network Operators (C-Level), Strategic Industries, Public Affairs, Partners (45 Products)• Driving strategic direction stakeholders’ engagements and operations > Leverage worldwide sales business development opportunities +30 % customer satisfaction, +35 % visits, + 10% revenues in 5 year• Building strategic solutions > Based on company’s strategy and defined by customer’s desired business outcomes to enhance key deals and to close deals (In collaboration with worldwide key stakeholders)• Managing, organizing and planning value added projects > with Sales, R&D teams and Partners to implement proof of concept at different stage of solutions’ availability. CRM, IP/MPLS, IP Video, VoLTE, 5G, Fix/Mobile ntw, Cloud, SDN/NFV, Cyber-sécuritity, IoT• Leading customer’s workshops or events > Support customer’s account team in prospection and business opportunities in different countries (France, Netherlands, Spain, USA, India, Hong Kong, …)• Promoting Innovation > Active participation in Fab Lab, Creative Lab, Open Innovation, Obeya Rooms • Team leader > Manage (4-5 persons) motivate, provide directions to reach excellence in customer feedback

Mission: Team Leader to manage a “live” demonstration platform used by Alcatel-Lucent sales around the world based on the IP Multimedia Subsystem Technology (IMS / Rcs) • Provide customized presale support > Key reference actor for sales opportunities closing in - EMEA, APAC – • Frequent travel to show the solution in customer premises and evangelize company‘ solution • Design, Orchestrate, Showcase demo scenario storyboard writer and animator in 10 participations at Mobile World Congress (main telecommunication trade show in Barcelona)• Test fest coordinator for GSM Association > Annually coordinate 15 Telecom Operators interoperability tests in a week

Mission: Within Alcatel’s subsidiary ( Nextenso ) publisher of a software suite for multi-terminal Internet portal• Define and implement > development of pre-sales support in France and in 15 countries• Provide Feedback > installation and software usage with feedback to the R&D• Manage > 4 employees and partners relationships: HP, Cap Gemini

Mission: Design of marketing tools: Produced play books and tools to ensure sales success, to launch and promote a new range of PC central-site emulation software (mainframes): IBM, Bull, DEC / Unix over an Intranet architecture. Webmaster.

Mission: ECM Product and Printing solutions Manager: Development of the Data Management Software activity. Creation of a partner network channel for horizontal market to leverage sales of Visual recall a Rank Xerox Product In charge of the distribution channel

* Lancement du logiciel gestion de clientèle ACT* Organisation de salons informatiques* Démonstration chez les prospects* Mise en place d'un réseau de Formateurs et de Consultants Agréés à travers la France