Christopher Chase Email & Phone Number

Sioux Falls, South Dakota, United States

United States

• Use knowledge of React, TypeScript, and C# to support and troubleshoot web applications and their communication with the database and PLC/HMI.• Gave teachings around various database topics to improve others’ understanding of development practices and database internals.• Communicate with customers to understand their requirements and problems. Design, and present solutions to them. Then develop these solutions with an agile development cycle utilizing frequent feedback loops to provide a reliable product quickly.

United States

• Troubleshoot C#/.NET applications to identify bugs within the application and develop improvements/fixes for those bugs. • Develop programmable database objects in T-SQL to create or improve on existing interfaces utilizing XML and JSON documents between our software and databases, and our client’s many software applications.• Worked and communicated with PLC and software developers to design and develop solutions that involve multiple domains/disciplines. • Actively developed various database objects and data/deployment scripts as the main database developer, along with one other on a large project integrating a web interface, the database, and manufacturing HMI’s and PLC’s, resulting in a successful, on-time delivery.• Utilize various techniques to improve the performance of poorly performing stored procedures, functions, and views in T-SQL.

Sioux Falls, South Dakota, United States

Responded to and resolved tickets submitted and phone calls made by clients covering issues from user education, API errors/not working expected, to software defects requiring database modifications. Review and manage client's data integrity ensuring the products UI reflected data and functioned properly. An active member in the conception of a BI/Data Warehouse project, including the mapping of the tables (Both dimension and fact tables) to effectively utilize the dimensional model, implementing pre- and post-deployment scripts, and frequently deploying updated builds to the various servers/environments.

Sioux Falls, South Dakota Area

Received phone calls from internal customers with technical issues ranging from password reset, general issues with one of the 500+ applications supported, to a complete network outage. Asked probing questions to get a better understanding of an issue. Used the details provided from the customer to either perform a great deal of troubleshooting and coming to a resolution, or accurately documenting the issue and the attempts at resolution, and escalating it to the proper Tier 2 Team that would have the tools required to resolve the issue.

Sioux Falls, South Dakota Area

Coordinated cable and internet technician’s daily workloads by monitoring their past, current, and future jobs, devising the most time effective routes ensuring the maximum number of customers got serviced each day. Received phone calls from the field technicians and completed any task they needed performed. Administered any and all information requested that could be obtained within the job’s limitations, or directed the technicians to those who possessed the information.

Sioux Falls, South Dakota Area

Closely analyzed all insurance documents and forms received for prospective insurance policy owners. Ensured each document had been filled out and completed correctly without any legally questionable marks or possible misrepresentations of the customer’s actual responses. Reported and documented any mistakes that had been discovered. Rerouted faulty documents back to the customer with instructions as to how to proceed successfully upon the next time the documents would be sent in. Documents without errors would be carefully prepared to be officially accepted and delivered back to the corresponding insurance agent.

Bachelor Of Science - Bs, Software Development

Associate'S Degree, Computer Programming