Christopher Adame Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

- Promote the use of Geotab’s Marketplace platform to the Reseller network and guide toward trends in the telematics industry.- Communicate the value of using Marketplace to resellers and ensure adoption of the platform. - Gather input from the Sales team on current and desired potential Marketplace Partners, andprovide a conduit of this information flow back to the Marketplace team.- Assist in finding the right solutions that meet the end user requirements (e.g. Support Resellerson Customer calls to help them present Marketplace).- Be the Reseller contact point for general inquiries on Marketplace solutions. - Work with Marketplace BDMs to understand each Partner and their solution, and ensure any post-launchstrategy with Resellers is fulfilled.- Work with the Marketplace product team to develop and improve training and marketingmaterials targeting PAMs, resellers and customers.- Utilize numerous CRM tools to log leads and track the sales process.

- Launched and maintained relationship with national carrier reseller - Provide product and technical support to partners.- Conduct software demonstrations for opportunity end users tailored for their specific use case. - Address partner concerns, queries, and escalations promptly to ensure partner satisfaction.- Develop competency and qualification plans for partners.- Launched numerous private communities dedicated to each partner, successfully adding value in support, sales, and marketing.- Conduct funnel reviews with partner teams to develop business strategies for opportunities.- Develop business plan to improve sales and profitability.- Work with development, marketing, and services teams to achieve revenue goals.- Coordinate with partners to prioritize, plan, and manage business activities.- Review and revise business plans based on partner needs.- Evaluate the effectiveness of partner’s marketing plans and recommend improvements.- Along with internal marketing team, developed a Sales Playbook for my partner.- Participate in business review and revenue forecasting activities.

Las Vegas, Nevada, United States

- Performed funnel reviews with regional partner Sales Managers and Government Account Managers to develop unique strategies for each sales opportunity. - Created relationships with third party partners to position them as a proprietary value add for Sprint and T-Mobile sales opportunities.- Perform demonstrations of the MyGeotab and Geotab Drive software targeting specific verticals and regions. - Developed strategy and work flow providing and end customer with a fully integrated dashboard solution for managing and providing visibility over numerous databases.- Created MyGeotab training curriculum in order to more effectively and quickly onboard new Sales Team employees.- Worked with National Sales Manager to implement Smartsheets as a streamlined communication path both internally and with Sprint/T-Mobile. This enables more accurate and efficient tracking of opportunities.- Created call scripts for campaigns centered on 3G migration and Covid-19. - Developed an internal escalation path for customers with repeating technical issues

Las Vegas, Nevada Area

- Developed an in-depth understanding of each owned customer and deployed specific solutions to promote customer adoption and stickiness to platform, including integration of 3rd party partners.- Leveraging past experience to plan and implement successful strategy, ingraining Geotab data business-wide, and incorporating C-Suite in planning to boost product adoption and value identification.- Consistent top performer across Team Metrics.- Specializing in Data Validity & Reducing Time-to-value for my clients.- SME: Discovery in Customer Success process, Data Analysis, and Success Planning.- Spearheaded multiple projects to increase CX/UI and inside processes to pivot toward customer need. - Act as an advocate for the customer by communicating their needs and priorities to appropriate resources within the Geotab organization. - Using Salesforce and Jira to efficiently track customer interactions and requests

Las Vegas, Nevada Area

- Developed an in-depth understanding of each owned customer and deployed specific solutions to promote customer adoption and stickiness to platform, including integration of 3rd party partners.- Leveraging past experience to plan and implement successful strategy, ingraining Geotab data business-wide, and incorporating C-Suite in planning to boost product adoption and value identification.- Consistent top performer across Team Metrics.- Specializing in Data Validity & Reducing Time-to-value for my clients.- SME: Discovery in Customer Success process, Data Analysis, and Success Planning.- Spearheaded multiple projects to increase CX/UI and inside processes to pivot toward customer need. - Act as an advocate for the customer by communicating their needs and priorities to appropriate resources within the Geotab organization.

Las Vegas, Nevada Area

- Managed strategic sourcing activities for end to end sourcing operations in the areas of sustainability, recycling, contingent labor, marketing, advertising, logistics, print, revenue share, conventions, document archival, transportation, and development platforms.- Negotiated supplier contracts, monitored supplier performance, and supported program implementation.- Conducted market analysis to identify trends for opportunities to reduce cost.- Developed and managed comprehensive, consolidated national RFP's.- Conducted RFP analysis to assist in determining award scenarios based on identifying the best supplier to provide the right product/services, quality, price.- Negotiated, wrote, and executed supplier contracts for assigned projects working directly with the supplier and applicable departments such as Corporate Legal and Risk.- Assisted with the development of project implementation plans to assure successful program roll-outs and increased property compliance.- Identifying and developing qualified diverse suppliers.- Drafted comprehensive Statement of Works (working closely with suppliers and business owners).- Worked on cross function projects with various corporate and property departments.

Torrance, California, United States

- Ensured the success of client events and conducted follow up meetings to determine best practices and promote retention of repeat clients.- Hired, trained, counseled, and coached theatre technician staff.- Assessed staff, provided annual reviews, and set attainable goals for development of skills.- Authored numerous specifications for vendor RFP’s and RFQ’s.- Created multiple Excel workbooks for tracking inventory, employee information, upgrade projects, and estimated labor reports. - Frequently coordinated with Executive City staff and other department management staff for varying events and client requirements.- Research and purchase new equipment to maintain current standards of technology. - Sergeant-at-Arms duties for Torrance City Council meetings.

United States

- Created multiple document formats for varying types of customer correspondence, record keeping, and information. - Contacted clients with delinquent accounts to arrange payment. Procured and maintained all renters’ private insurance policies. - Marketed facilities to prospective renters by giving tours, assessing needs, and identifying best options. - Answered multi-line phone.

Torrance, California, United States

- Operated all functioning systems in a live performing arts venue.- Coordinated with incoming performers to plan and implement best use of time and equipment.- Assigned to work as Stage Manager, the work supervisor, for the majority of assigned shifts, leading a team of up to seven technicians. - Maintained safety of employees, clients back stage, patrons, and volunteers in the facility. - Determined safety standards were met based on OSHA and Fire Code regulations.

Torrance, California, United States

- Supervised other bartenders, including training new hires on corporate procedures. - Ensured compliance with County Health Department regulations.- Resolved escalated customer complaints.- Oversaw cash handling duties and reconciling at end of each work shift.- Complied with County Health Department regulations and corporate policies.- Streamlined service bar procedures and operation.- Greeted and served customers.

Bachelor Of Science - Bs, Business Administration And Management, General

• Cum Laude • Dean’s List, California State University Dominguez Hills, 2015-2016

Business Administration And Management, General

• President’s List, Los Angeles Harbor College, 2013 • Dean’s List, Los Angeles Harbor College, 2013 Completed courses relating.

Associate Of Arts - Aa, Art History

• President’s List, Los Angeles Harbor College, 2004 • Dean’s List, Los Angeles Harbor College, 2002-2003