Christopher Alcala Email & Phone Number

Riverside, Ca, Us

-Represent "Top Fortune 10" company-Exceed company quality assurance expectations, compliance, and attendance criteria required. -Out bound business to business communications to prestigious healthcare supply manufactures, vendors, and doctor's offices nationwide. -Customer focused.-Thorough knowledge of various internal system applications such as Salesforce.com, Oracle JD Edwards Enterprise 9.1, McKesson SupplyManager, Cisco phone functionalities, warehouse, and transportation processes. -Accurately process orders, credits, returns, pickups, and exchanges.-Effective written and verbal communication with customers and peers, internally and externally, to build successful relationships and transactions.-Punctually schedule and attend meetings to enhance customer experience.-Detail oriented data entry and verification of account information to ensure accurate account management.

Riverside, Ca

-Assist and educate families to ensure they properly protected on products such as life insurance, retirement savings, ID theft prevention, auto/home insurance, smart-home security, pre-paid legal, etc. -Recruit new members into the business and assist with development. -Manage book of recruits and clients. -Communicate with team members and clients to ensure competency. -Meet new clients face to face to demonstrate presentation.

Riverside County, California, United States

-Account and client relationship management -Direct aide to the manager and supervisor on department management, evaluation, and determination of temp to hire. -Create and manage team work schedules.-Hold live conference calls with clients to train and answer questions on system use. -Train and develop new team members on internal system knowledge, client communication skills, email structure, phone etiquette, and company procedures. -Assigned to special clients and trusted to provide exceptional service.-All duties included in description for Account Administrator I/II.

Riverside, Ca

-Assisted leadership and team with light training for new team members as needed. -All duties included in description for Account Administrator I.

Riverside, Ca

-Communicate inbound and outbound with staffing agencies, job applicants, clients, report requesters, and potential clients through email and phone regarding inquires on background check report detail, report status, product knowledge, and sales. -Work, build rapport, and communicate with a team of 100+ individuals in multiple departments to ensure the background report exceeded client expectations. -Ensure client received an internal response within the hour. -Create and administer client user accounts. -Responsible for actively ensuring the retention of the organization’s customer base which includes promoting the organization to existing customers.-Provide back-up support-Review and evaluate client invoices -- submit invoice adjustments for discrepancies. -Attend regular client relations departmental meetings.

Riverside, Ca

-Verify education, professional licenses, and employment time frames for job applicants. -Outbound/inbound and follow-up with employers, education institutions, third-party verification companies, by phone or email for verification. -Reach out to listed professional and personal references. -Communicate with client and applicant to obtain verification supplemental documentation such as W2s, 1099s, diploma/degree copies, etc.

Rialto, California, United States

-Responsible to supervise and ensure safety of 25+ children at all times. -Accounted for attendance of all students. -Create and lead team building exercises. -Manage to relocate all children from one location to another. -Report behavior and progress to student’s parents. -Remember and manage all allergies and/or child special needs.

Associate Of Arts - Aa, Biology/Biological Sciences, General

Life Licensed