Christopher Alves Email & Phone Number

United States

Daily reconciliation and close of business day, complete rollover of all systems and prepare new business day.

Orlando, Florida

490 Ocean Street, Hyannis, Ma 02601

Hyannis, Ma

Directly responsible for receiving, distribution and merchandising of all soft-line and hard-line shipments. Maintaining MLS, merchandise location system for inventory control and loss prevention.

Hyannis, Massachusetts

Reconciliation of all revenues for current business day, balance all control points for cash, credit cards and house accounts, reset all Point of Sale, Property Management and Accounting systems to begin new business day. Manager on Duty directly responsible for all guest relations, safety and comfort, building operations including security and housekeeping.

Manhattan, Kansas

dba Royco Hotels, Manhattan Super 8Manage an 85 room property to company standards and customer expectations.Forecast, implement and control budget to meet fluctuating market trends.Recruit and train new team-members to brand standards.Continued customer loyalty and satisfaction utilizing frequency programs and competitive rate management.

Facilities included ski resorts, amphitheaters, stadiums, museums and amusement parks.Complete start-up, seasonal operation and end of season breakdown of all food and beverage programs.Recruit and train team-members to company guidelines and client satisfaction.Inventory management, control, ordering and usage tracking.

Cranston, Rhode Island

dba KrispyKreme DonutsManager involved in all aspects of new store openings.Assisted in factory production to supplement new store inventories.Recruit and train new team-members.Coordinate orders and delivery schedule with distribution factory

Originally recruited as a Banquet Captain coordinating multiple events in over 20,000 sf of meeting spaceResponsible for all aspects of retail food operations including lobby lounge and room services.Cross-trained at the Front Desk to address customer satisfaction issues in a timely manner.

Columbia, Missouri

Learned and excelled at all assembly positions on 7 unique assembly lines.Advanced to final product inspection and testing, then promoted to Quality Control Department.Led QC assignment at Chrysler plant in Mexico City to address, diagnose and rectify customer concerns.

Opened new store in Sedalia, Missouri.Performed all aspects of management including hiring, training and scheduling of staff, inventory, ordering and menu planning of product and meat cutting room.Compliance with local and state health standards and company guidelines

Hospitality And Tourism Management Certificate

Education record

Activities and Societies: Food Safety, Sanitation, Recipe Service, Volume Production

Culinary Arts, Food Service Management

Activities and Societies: Culinary Arts, Restaurant Management, Hotel Management, Business Operations