Christopher Ando
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Christopher Ando Email & Phone Number

Outpatient Pharmacy Operations Manager at Kaiser Permanente
Location: San Jose, California, United States 9 work roles 2 schools
2 work emails found @kaiserpermanente.org LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Outpatient Pharmacy Operations Manager
Location
San Jose, California, United States
Company size

Who is Christopher Ando? Overview

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Quick answer

Christopher Ando is listed as Outpatient Pharmacy Operations Manager at Kaiser Permanente, a company with 120876 employees, based in San Jose, California, United States. AeroLeads shows a work email signal at kaiserpermanente.org and a matched LinkedIn profile for Christopher Ando.

Christopher Ando previously worked as Ambulatory Pharmacy Supervisor at Santa Clara Valley Medical Center and Ambulatory Pharmacy Supervisor (emphasis on Project Management) at Santa Clara Valley Medical Center. Christopher Ando holds Pharmd, Pharmacy from University Of The Pacific.

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Email format at Kaiser Permanente

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{first_initial}{last}@kaiserpermanente.org
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Profile bio

About Christopher Ando

Currently employed at Kaiser Permanente San Rafael Medical CenterA patient-focused pharmacy operations leader with over 15 years of pharmacy management experience. My philosophy is that pharmacy exists to continually improve patient’s lives by optimizing care and operational processes, adopting new technology and leading an engaged staff. Experienced leading operational excellence projects and new process development with a focus on optimizing the standard of pharmaceutical care for patients and operations of the pharmacy department. Pharmacy practice experience includes: outpatient pharmacist, independent pharmacist, consultant pharmacist, community retail pharmacist, inpatient pharmacist, pharmacist in charge, and pharmacy supervisor.16 years of experience in the profession working in various settings and positions. Management and increasing the efficiencies of operations have been the emphasis over the past 6 six years. Current and previous position include activities:~Project Management/Optimization of pharmacy programs:*Design: work flow, physical layout, and opening of new County pharmacy facilities (currently working to open the VMC @ Downtown Pharmacy open date 6/13/16*Project Management design tools: Charter, team resource management, user acceptance testing, cutover plans, deployment plans, tracking issues and product enhancement.~Staffing/Human Resources*Interview and hire, Pharmacists, Technicians, and Pharmacy Clerks*perform annual evaluations on these staff*ensure staff are up to date with recent trainings*Provide orientation and training for some of the new hires~Pharmacy Informatics: *Participated with the implementation of an electronic medical record system(NextGen)*Participated with the Outpatient workflow for Healthlink/Willow/Epic deployment*Participated with deployment and integration of the Point of Sale system (Emporos) *Familiarity with Kaiser's Pharmacy Manager System, EPIMS as well as GSL prescription storage system ~Finance/Analytics:*Review FTE data and prescription volume to assist with creating staffing models and budget forecasting*In conjunction with Finance and Business unit, review and establish insurance contracts for Pharmacy Business Management (PBM) contracts.*Review productivity data based on job classification*Analyze monthly data trends with volume and strategize on how to increase market share and improve wait time.~Operations*staffing to keep updated with workflows and to understand issues better*Liaison between staff and Informatics group to resolve work flow problems.

Listed skills include Pharmacy, Healthcare, Medication Therapy Management, Hospitals, and 27 others.

Current workplace

Christopher Ando's current company

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Kaiser Permanente
Kaiser Permanente
Outpatient Pharmacy Operations Manager
oakland, california, united states
Employees
120876
AeroLeads page
9 roles

Christopher Ando work experience

A career timeline built from the work history available for this profile.

Outpatient Pharmacy Operations Manager

Current

San Rafael, California

  • Pharmacy Operations leader for San Rafael, Petaluma and Novato Kaiser Outpatient Pharmacies for daily operations, implementation of work flow best practice, and member quality assurance and satisfation
  • Oversight for department Pharmacist staffing for 15 FTE Pharmacists and ~10 On Call Regional On Call Pharmacist
  • Supervise direct reports for performance, coaching and professional development
  • Responsible for maintaining excellent Customer service metrics for Kaiser members which included: workflow modifications, staff development, patient relations
  • Precept Pharmacy Residents and Pharmacy students
  • Provided analytical reports to Kaiser Pharmacy Administration for Pharmacy service metrics (Processing time, JD Power customer service surveys)
Oct 2018 - Present

Ambulatory Pharmacy Supervisor

San Francisco Bay Area

  • Pharmacy leader accountable for multiple outpatient pharmacy departments. Responsible for the development and implementation of practices, policies and procedures in all functional areas of the department, and.
  • Supervised direct reports in the performance of their duties; complete performance reviews and feedback
  • Oversight for department staffing and capacity planning for a staff of ~10 pharmacists and 25 techs
  • Managed multiple outpatient clinic pharmacies which ranged from 150-500 prescriptions processed and filled daily
  • Maintained and developed team productivity and efficiency standards
  • Analyzed monthly data trends to optimize, prescription volume, market share and improve wait time.
Jun 2012 - Oct 2018

Ambulatory Pharmacy Supervisor (Emphasis On Project Management)

San Jose, Bay Area, Santa Clara County

Worked as Pharmacy Subject Matter Expertise on Pharmacy Operational projects and being the liaison for Pharmacy to assist in planning, training, deployment, and vendor relationships on Pharmacy projects. Worked to implement portions of the HealthLink Epic rollout, Customer service IPAD project (still in beta), and Pharmacy Inventory Program.Current project.

Jun 2011 - Jun 2012

Ambulatory Pharmacy Supervisor

Supervise daily operations of Outpatient Pharmacies and developed strategies to improve and optimize the workflow with the goal of delivering efficient and cost effective pharmaceutical care.Specifically, manage two outpatient clinics (>15 FTEs) and a Pharmacy Information Center (>25 FTEs) which is: a processing/billing unit responsible for obtaining prior.

May 2006 - Jun 2011

Pharmacist In Charge

Manage and maintain prescription flow to establish appropriate wait times for patients Supervise technicians/pharmacist daily duties Create monthly technician schedule Orient, train, and evaluate pharmacy staff members on hospital policies and state regulations

Jan 2005 - Apr 2006

Pharmacy Consultant

San Jose Endoscopy Center

Developed strategy for managing med errors, documenting med errors, and monitoring clinic use narcotics

Jun 2003 - Jul 2007

Per Diem Inpatient Pharmacist

Supervise IV room/OmniCell techniciansVerify OmniCell medications/pre-pack medications

Sep 2002 - Jun 2006

Staff Pharmacist

Santa Clara Valley Medical Center Outpatient Pharmacy
Oct 2004 - Jan 2005

Pharmacy Manager

Sav-Co Drugs

Managed the career development of six technicians and oversaw three pharmacistControlled all pharmacy expenses via ordering through wholesalers and inventory controlCreated marketing /advertising plan targeting local MD's, O'Connor Hospital, and neighboring communities to promote the pharmacy and specific pharmacy servicesExplored sites and researched.

Jun 2002 - Nov 2004
Team & coworkers

Colleagues at Kaiser Permanente

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2 education records

Christopher Ando education

Doctor Of Pharmacy

University Of The Pacific School Of Pharmacy
FAQ

Frequently asked questions about Christopher Ando

Quick answers generated from the profile data available on this page.

What company does Christopher Ando work for?

Christopher Ando works for Kaiser Permanente.

What is Christopher Ando's role at Kaiser Permanente?

Christopher Ando is listed as Outpatient Pharmacy Operations Manager at Kaiser Permanente.

What is Christopher Ando's email address?

AeroLeads has found 2 work email signals at @kaiserpermanente.org for Christopher Ando at Kaiser Permanente.

Where is Christopher Ando based?

Christopher Ando is based in San Jose, California, United States while working with Kaiser Permanente.

What companies has Christopher Ando worked for?

Christopher Ando has worked for Kaiser Permanente, Santa Clara Valley Medical Center, San Jose Endoscopy Center, Stanford University Medical Center, and Santa Clara Valley Medical Center Outpatient Pharmacy.

Who are Christopher Ando's colleagues at Kaiser Permanente?

Christopher Ando's colleagues at Kaiser Permanente include Nicole Kingsley, Florabelle Nuique, Colleen Wachter, Grace Regan, and Ruth Hixon.

How can I contact Christopher Ando?

You can use AeroLeads to view verified contact signals for Christopher Ando at Kaiser Permanente, including work email, phone, and LinkedIn data when available.

What schools did Christopher Ando attend?

Christopher Ando holds Pharmd, Pharmacy from University Of The Pacific.

What skills is Christopher Ando known for?

Christopher Ando is listed with skills including Pharmacy, Healthcare, Medication Therapy Management, Hospitals, Informatics, Clinical Research, Management, and Inpatient.

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