Christopher Arnett Email & Phone Number

Seattle, Washington, United States

Job development and job placement for individuals who have disabilitiesJob retention services to help clients reduce barriers to retention and navigate their industry of choiceBuild and maintain relationships with clients, employers, stakeholders, case managers and housing partnersDevelop a written Employment Plan with the individual client and their stakeholder team which identify specific employment outcomes, job development strategies, employment support activities, and other relevant job planning informationAssist individuals in resume writing, job search and interviewing techniques as neededMaintain case notes and progress reporting in the SetWorks system in compliance with County, DDA and organization requirementsParticipate in all team meetings and planning sessions

Seattle, Washington, United States

Higher than average coordination rate with a pristine record for over 20 consecutive weeksGather feedback requirements to ensure client satisfactionAssist clients in optimizing purchases for cost-effectivenessCollects information about software issues occurring on proprietary software

Serve as the support contact for Amazon employees with questions about their time away from work due to illness or quarantineTake ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focusBuild customer trust by empathetic handling of sensitive issuesResolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolvedHandle customer absence claims end to end and contact customers to inform them of resolution, when appropriateAssess new claims and make accurate classifications about the type of absence requiredContact employees as needed and keep them updated on the status of their claim Ensure all tasks and decisions are rendered within SLA.Navigate ambiguous claim requests and apply good judgement about how to apply policy and regulations to the case in question

Master Of Education - Med, Education, 3.82

Activities and Societies: Phi Sigma Pi National Honor Fraternity

Bachelor Of Arts - Ba, Psychology, 3.86

Activities and Societies: Psi Chi Honor SocietyGraduated Magna Cum Laude

Associate Of Arts - Aa, Psychology, 3.88

Graduated with honors. Made Deans list every quarter.