Christopher Arnold Email & Phone Number

Cincinnati, Ohio, United States

Ga, Nc, Sc, Va

Lead a team of 23 base plus commission Account Managers to grow their book of business across the US. Focus on growth, profit, and all KPI's in a remote environment. Foster a Team First environment and culture of winning.Responsible for $181MM annual revenue performance of 21 locations across Georgia, North Carolina, South Carolina, and Virginia.Lead E2 project for absorbing Autopart International locations, resources, and talent and integrating into Worldpac.

Georgia, Alabama, Florida

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

- Oversee operations of second largest market in the country through 18 direct reports including Operations Managers, Area Sales Managers, Warehouse Managers, and Quality Managers-19 retail locations / 4 Warehouses in Western Florida, Georgia, and Alabama-$55MM annual revenue with double digit NOP %.-180+ Mobile Technicians / Local Dispatch / Local Call Center

Accountable for the end to end financial results of Geek Squad (Autotech,Precinct, In Home services, Appliance Delivery and Install) within the assigned Market of 30+ store locations. Directs the execution of plans, strategies , and objectives, which align to the Geek Squad overall strategies. Accountable for delivering a world class client experience in all channels. Responsible for successful and timely communication with the district BBY field leadership teams. Responsible for maximizing return on investment, profit and loss, daily operations, performance management and development of the Deputy of Counter Intelligence in partnership with the General Manager (GM), the Field Marshal, and the Geek Squad Operations Agent along with building and sustaining a culture that is engaging and encourages innovation and sharing. Has direct responsibility for managing and controlling company assets, as well as, managing and developing employees for future growth.

Baltimore, Maryland Area

Key Responsibilities:Strategy/Sales Execution• Implement and drive the execution of Best Buy Mobile strategies within store locations.• Responsible for the end to end execution of Best Buy Mobile business results, including but not limited to sales, margin, cost control, and profitability• Develop strategic and tactical execution plans for corporate led initiatives to create and deploy workable solutions for the field.• Builds effective strategies and utilizes gap management as necessary.• Analyzes store results and applies appropriate response/feedback/action.• Ensures effective training and accountability around the Best Buy Mobile selling strategy.Leadership and Development of Best Buy Mobile Manager and associated teams• Recruit, develop, and retain qualified associates to ensure staffing needs are met• Builds and sustains environment/culture that fosters trust, innovation, collaboration, and empowerment.• Leadership and development of team members with coaching, training, career counseling and directing performance development through use of business performance and personal development goals.• Team and personal development to strengthen the business - leadership, global capabilities, business acumen.Relationship Management• Communicate regularly with General Managers (GMs) regarding business priorities and plans. Teach, coach, and drive shared responsibility for corporate led initiatives.• Integrates Best Buy Mobile strategies with Home strategies to ensure execution while supporting BBY selling, operational, expense, and merchandising strategies.

Baltimore, Maryland Area

Responsible for 16 stores with revenue volume of nearly $650 Million annually. Worked directly with General Managers and Sales Managers to deliver company leading business results.Launched in-home installation services for home theater, car installation and appliances in 15 stores in the Washington DC metro area. Built the program from the ground up including hiring/training technicians and creating processes and systems for end to end sales and fulfilment.• Drove the district’s overall performance scorecard to 2nd in the country (72 districts).• Achieved 120% of the annual sales plan; ranked 3rd overall for appliances, 2nd for car install and 8th for home theater.• Led the company in new initiative of USF TV calibration sales• Initiated numerous standard operating procedures for home theater that were adopted company-wide.

Washington D.C. Metro Area

• Day to day operations of $55 - $65 million dollar retail locations• District Specialty Coach - trained all newly promoted Sales Managers• Last year in store 276 generated $62 million in revenue and exceeded NOP target by $1.3 Million• Grand Opened two locations to include all talent acquisition of 100+ employees, merchandising and training