Chris Arsenault Email & Phone Number

New York, United States

• Design customized Sales, Billing, and Reporting solutions by cooperating directly with various levels of business users and implementing expertise of in-house software to fully accommodate client needs
• Directed QA team to setup test plans for function and regression testing to secure the highest quality of code
• Lead daily client interactions to review new issues before routing them to appropriate team members using JIRA

Newton, Massachusetts, United States

The RMR Group Inc. is a holding company and substantially all of its business is conducted by its majority-owned subsidiary, The RMR Group LLC. The RMR Group LLC is an alternative asset management company that primarily provides management services to publicly traded REITs and real estate related operating companies. As of June 30, 2018, The RMR Group LLC.

Sudbury, MA

• Coordinated weekly projects that involved raking, mowing lawns, trimming hedges, and various labor-intensive tasks to exceed my target goal by $1,635 in revenue services
• Expanded our client base through newspaper advertisements, personal connections, and handmade flyers
• Trained 5 employees on the basics of painting, weed removal, and lawnmower use
• Prepared employees to engage with clients with negative past experiences to ensure excellent customer service and increase the accuracy and speed of services
• Managed company funds by determining necessary equipment purchases, regulating employee wages, and cutting excess spending to profit over $850 on employee commission