• Negotiating with qualified prospects and non-qualified self-generated prospects turning conversations into revenue generating sales. Coordinating with internal stakeholders including underwriting, legal, pricing, compliance, integration and enterprise account management to ensure a holistic and service orientated experience for merchants.• Consultative challenger sale approach offering merchants specific business and market insights • Cognitive flexibility through engagement with… Show more • Negotiating with qualified prospects and non-qualified self-generated prospects turning conversations into revenue generating sales. Coordinating with internal stakeholders including underwriting, legal, pricing, compliance, integration and enterprise account management to ensure a holistic and service orientated experience for merchants.• Consultative challenger sale approach offering merchants specific business and market insights • Cognitive flexibility through engagement with external stakeholders including MDs, FDs, IT Directors, Marketing Managers and other senior stakeholders from enterprise, mid-market and SMB level global businesses in B2B, B2C, Retail, Financial Services, Ticketing, Travel and other verticals. • Actively listening to stakeholders to understand complex business problems and catering solutions to multiple business models, industries and selling behaviours • Training and mentoring of team members and voluntarily participating in special projects • Managing a large portfolio of net new and existing merchants offering value to clients while managing relationships • Meeting and exceeding all published standards measured weekly, monthly and YTD Show less

Year 1: Enterprise Management, Services Marketing, Corporate Governance Business Ethics & CSR, Managing Financial Resources, Doing Business on the Cloud. Year 2: Effective Leadership in the Organisation, Economics for Management, Strategic Management & the Global Environment, Strategic Management of Human Capital, Research Methods, Marketing Management & Dissertation.

Print and online advertising for Independent News & Media PLC• Consistently meeting aggressive sales targets • Worked as part of team to meet daily targets (while maintained my own targets) • Outbound and face to face B2B sales - constantly increasing client base • Demonstrating excellent customer service and satisfaction • Advising clients of the best products to meet their requirements while building rapport and relationships• Building rapport and maintaining good… Show more Print and online advertising for Independent News & Media PLC• Consistently meeting aggressive sales targets • Worked as part of team to meet daily targets (while maintained my own targets) • Outbound and face to face B2B sales - constantly increasing client base • Demonstrating excellent customer service and satisfaction • Advising clients of the best products to meet their requirements while building rapport and relationships• Building rapport and maintaining good relationships with our clients • Creating sales and marketing information and brochures for new business development / field sales • Working in a fast paced, efficient and creative environment meeting consistently high targets Show less

• Attract customers using innovative sales strategies• Build relationships with customers by identifying and responding to their needs• Retain customers by delivering products and services they genuinely value• Products include broadband, landlines, mobiles, Fox TV and product bundles for better value.

• ‘Mystery Shopper of the Year’ at the Bank of Ireland Excellence awards and being awarded Service 1st Star for customer service. • Day to day management of Business, Agricultural and related personal accounts of varying credit grades• Responsible for assisting the team leader in co-ordinating resources; services and systems to ensure all activities are delivered efficiently and effectively. • Lead mentor on my team providing day to day training and mentoring to… Show more • ‘Mystery Shopper of the Year’ at the Bank of Ireland Excellence awards and being awarded Service 1st Star for customer service. • Day to day management of Business, Agricultural and related personal accounts of varying credit grades• Responsible for assisting the team leader in co-ordinating resources; services and systems to ensure all activities are delivered efficiently and effectively. • Lead mentor on my team providing day to day training and mentoring to staff on issues such as business and agricultural activities, Visa Business Cards, repayment capacity, underwriting, risk assessment and control, fraud identification, trends, follow up and control and compliance with group credit policy, legal and auditory requirements. • Delegation of staff responsibilities/activities and carry out interim and end of year reviews with each staff member. • Review daily the work carried out by individual team members. This enables me to highlight and address the individual team members training and development needs. • Organising workflow queues and sign off referrals within my approved discretion. I was strongly dedicated to improving our customer service levels by professionally managing relationships with both our internal and external customers. • Supporting the management team by proactively partaking in management meetings and discussions with the aim of improving productivity, operational efficiency and ensuring the staffs are fully informed of any relevant issues.• Quality Assurance - Reviewing Small Business & Personal Lending account relationships with an exposure of up to €120k and ensuring the accounts are managed in accordance with required procedures and best practice.• Analysing and interpreting financial information and recognising potential risk to the Group.• Reviewing and ensuring discretions were complied with and clarifying that all grading was accurate and correct. Show less