Christopher Atkinson Email & Phone Number

Bremerton, Washington, United States

• Direct day-to-day point of contact and Human Resources liaison for 8+ sites and 500+ employees • Present at New Hire Orientation for groups on behalf of Benefits and Wellness departments • Process Short Term Disability paperwork, Benefit Enrollment forms, and Miscellaneous Personnel documents as required for the system while maintaining HIPAA compliance • Collaborate with 2 unions with union benefits for employee advocacy • Reconcile multiple invoices totaling over $130,000 on… Show more • Direct day-to-day point of contact and Human Resources liaison for 8+ sites and 500+ employees • Present at New Hire Orientation for groups on behalf of Benefits and Wellness departments • Process Short Term Disability paperwork, Benefit Enrollment forms, and Miscellaneous Personnel documents as required for the system while maintaining HIPAA compliance • Collaborate with 2 unions with union benefits for employee advocacy • Reconcile multiple invoices totaling over $130,000 on average monthly with 100% on-time payment rate • Conduct audits within employee benefit records leading to 200+ record corrections and $5,000+ of correction adjustments Show less

Seattle, Washington, United States

Support venue readiness and cleanliness pre-event with focus on premiere clubs and suites, and including surrounding grounds and premises.Report work orders and complete inspections via Command 24/7 software. Identify and designate tasks and assignments to housekeeping staff. Effectively manage and support housekeeping staff.Review, receive, and organize inventory. Work with other departments and vendors as needed to ensure optimal venue operations.

Seattle, Washington, United States

As part of a start-up, took initiative in addressing new tasks outside of typical responsibilities with ownership and enthusiasm.Assisted customers with maintaining memberships, processing individual orders, obtaining product information, and technical assistance with Crowd Cow’s website.Audited and reworked macro responses for the Customer Care Department to be in line with Crowd Cow’s mission, values, and language for customer interaction. Communicated with fulfillment centers… Show more As part of a start-up, took initiative in addressing new tasks outside of typical responsibilities with ownership and enthusiasm.Assisted customers with maintaining memberships, processing individual orders, obtaining product information, and technical assistance with Crowd Cow’s website.Audited and reworked macro responses for the Customer Care Department to be in line with Crowd Cow’s mission, values, and language for customer interaction. Communicated with fulfillment centers, vendors, and other departments to facilitate orders in an e-commerce environment and customer satisfaction.Extended resolving customer facing issues in reporting errors with specific SKUs through continual communication with fulfillment and sourcing/merchandising teams.Multi-tasked responsibilities while engaging customer inquiries via Zendesk ticket queue to meet departmental Service Level Agreement. Show less

Howell, Michigan, United States

As a certified insurance agent in multiple states, analyzed coverage and provided service over multiple small commercial insurance policies/accounts. Consult with customers on coverage options, and provided guidance on appropriate coverage per insured business operations. Communicate with insured customers and partner agents about coverage, billing, and general account facilitation. Quote and processed policy changes, working in constant communication with insured customers, partner… Show more As a certified insurance agent in multiple states, analyzed coverage and provided service over multiple small commercial insurance policies/accounts. Consult with customers on coverage options, and provided guidance on appropriate coverage per insured business operations. Communicate with insured customers and partner agents about coverage, billing, and general account facilitation. Quote and processed policy changes, working in constant communication with insured customers, partner agents, underwriting team, and other commercial lines personnel. Processed and delivered certificates of insurance. Continually met day to day and monthly metrics in line with service center quality program. Show less

Howell, Michigan, United States

Provided billing and processing assistance to partner agents in regards to mutual client small and middle market commercial insurance policies. Facilitated e-mail inboxes for commercial lines policies pertaining to billing, technical assistance, and processing. Provided technical assistance to partner agents for the company quoting system, internet settings, password management, and navigation within company systems and webpages. Communicated with various departments to service… Show more Provided billing and processing assistance to partner agents in regards to mutual client small and middle market commercial insurance policies. Facilitated e-mail inboxes for commercial lines policies pertaining to billing, technical assistance, and processing. Provided technical assistance to partner agents for the company quoting system, internet settings, password management, and navigation within company systems and webpages. Communicated with various departments to service commercial accounts. Utilized a number of applications and programs including Microsoft office. Maintained a professional and knowledgeable presence as a representative of the Hanover Insurance Group. Show less

Howell, Mi

- Execution of required daily store maintenance- Provide exemplary customer service- Sales tracking, monitoring, correction and cash handling- Provide individualized solutions on clientele basis- Team environment with heavy focus on individual sales

Plymouth, Michigan

- Managed outbound phone call center- Provided training and guidance for new hires- Facilitated nightly office operations - Generated and assessed warm lead calls- Dispatched appointments to representatives

Canton, Michigan

- Managed culinary aide staff (prep, cleaning, service)- Responsible for all resident meals- Rely heavily on teamwork and collaboration to ensure daily meals were timely and accurate- Apply a comprehensive knowledge of various foods and their preparation to each meal

Bachelor'S Degree, English Language, Literature, And Writing / English Linguistics

High School