Christopher B. Email & Phone Number

Remote

Memphis, Tennessee, United States

Memphis, Tennessee

Atlanta, Georgia

• Overall responsibility for ongoing client service delivery success, retention, and growth
• Developed tactical partnership with strategic decision makers
• Maintained an understanding of the latest trends to threat landscape protection, governance regulations, and risk levels related to gaps in security controls
• Ensured service delivery and project roll-outs are within Service Levels Agreements (SLAs)
• Established key performance metrics and consult on industry best security practices
• Ensured progress reports and monitoring of delivery status with timely updates to senior management and clients

Atlanta, GA

• Worked with security teams to define security requirements, track security specific issues/concerns, provide security solutions, communicate identified vulnerabilities being introduced into the environment, and.
• Lead development of enterprise-wide designs as well as researches, develops and recommends architectural policies and practices for current and future initiatives of the customer.
• Managed security initiatives with other groups and report writing and managing the on-boarding process and review of client’s environment configuration and overseeing the entire customer delivery.
• Researched evaluated, with current emerging tools, techniques, and technologies.
• Acted as team lead when necessary, working side by-side with other personnel in an advisory, support and training role.
• Managed multiple simultaneous projects and tasks that involve different team members and uphold a high level of accountability.

Atlanta, GA

• Discuss technical requirements for contracted services with customers.
• Implement security devices on customer’s networks according to their specification and change control windows. This can include the configuration and installation of various types of security devices including.
• Assist in the creation and maintaining of Provisioning tools and automation scripts.
• Research new security products as needed.
• Creation and delivery of provisioning training to peers and SOC personnel.
• Lead and contribute to projects of varying scales such as upgrades, migrations and new offerings.

Confidential

• Installed and maintained security infrastructure and applications, including IPS/IDS Snort and Tipping point, Q1 Radar SIEM Management, Burp Suite, and Nessus.
• Assessed threats, risks, and vulnerabilities from emerging security issues.
• Performed and created procedures for system security audits, penetration-tests, and vulnerability assessments.
• Performed weekly vulnerability and patch management scans and code review of all production systems and network devices from multiple platforms, service packs, and Updates. Windows Linux/Unix, AIX and RedHat Errata.
• Performed Internal and External Vulnerability Scans with Nessus Security Center and Nmap.
• Worked with PCI/DSS Auditors by planning and mitigating PCI task and in also completing controls to maintain PCI/DSS Level 1 Compliance.

• Implemented all phases of system procurement including requirements gathering, system assessment, vendor collaboration, preparation of RFPs.
• Installed and maintained security infrastructure and applications, including IPS/IDS Snort and Tippingpoint SIEM Management, Burp Suite, and Nessus.
• Implemented future system designs and provided feedback on meeting computing requirements of ongoing and future projects for over 200 Machines.
• Responsible for all automated software installation and monitoring tools for Over 200 Machines.
• Procedures for new installations and preexisting network environments for all IT managed clients.
• Implemented all Credit Card processing and PCI Compliance objectives for over 20 clients.

Greater Memphis Area

• Assisted IT Director in all IT functions during company merger.
• Monitored the use of the network and server systems performance, ensured systems uptime and reliability.
• Installed and configured Dell and HP ISCSI Sans for additional servers.
• Configured ESX/vSphere for new implementation.
• Setup and Configured VMware vSphere for new virtual servers.
• Supported help desk and desktop end-users.

Greater Memphis Area

• Configured wide range of switches, routers and Wireless Access points.
• Implemented future IT developments.
• Configured and maintained Cisco ASA and Sonicwall IPS/IDS security appliances.
• Analyzed and resolved faults ranging from major system crash to forgotten password.
• Performed technical support to varying levels of IT knowledge and competence.
• Ensured most cost-effective and efficient use of Clients network Infrastructure.