Christopher Elliott

Christopher Elliott Email and Phone Number

Outbound Product Management and VoC, ITSM at ServiceNow @ ServiceNow
2225 Lawson Lane, Santa Clara, CA 95054, us
Christopher Elliott's Location
Seattle, Washington, United States, United States
Christopher Elliott's Contact Details

Christopher Elliott work email

Christopher Elliott personal email

n/a
About Christopher Elliott

It has been easy to support products I love because I lead with empathy, communication and an analytical mindset. Throughout my career, that has been what it takes to be an impactful leader. Moving forward I will strive to be a product manager who encompasses those values and continues to learn. Products are also fun! Some of my favorite products that I use can be found below. Hardware: • Traxxas Ford Raptor 2WD 1/10 RC Car • Sennheiser Momentum 3 Wireless Headphones • PlayStation 5 • Google Nest Hub Smart Display Software: • Shop App • Pokémon Go App• Geico Mobile App • TikTok Feel free to reach out to discuss product or gear of any sort. Also happy to talk opportunities in product management.

Christopher Elliott's Current Company Details
ServiceNow

Servicenow

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Outbound Product Management and VoC, ITSM at ServiceNow
2225 Lawson Lane, Santa Clara, CA 95054, us
Website:
servicenow.com
Employees:
5
Christopher Elliott Work Experience Details
  • Servicenow
    Sr. Outbound Product Manager
    Servicenow Aug 2022 - Present
    Santa Clara, Ca, Us
  • Accenture
    Sr. Strategy Consultant
    Accenture Jun 2021 - Aug 2021
    Dublin 2, Ie
    • Addressing low market share, conducted analysis of multi-billion dollar e-commerce platform using customer reviews and test accounts. Generated heat map of 5 competitors, highlighting functionality. • Mapped customer journey, merchant experience and defined partner segments; capturing increased spend from ~1 million targeted merchant accounts.• Won Case Competition: client cloud transformation. Reallocated savings ($483M) to introduce new products based on consumer preference change, which identified a new joint venture for Accenture.
  • Microsoft
    Mba Consultant
    Microsoft Jan 2021 - Apr 2021
    Redmond, Washington, Us
    • Presented proposal to revamp internal Azure analytic tool for improved customer acquisition and retention; created pain point matrix to improve user experience by identifying 10+ enhancements.• Architected wireframe demo of tool and presented to the data science organization.
  • Crystal Equation Corporation
    Business Operations @ Facebook
    Crystal Equation Corporation Nov 2019 - Aug 2020
    Chicago, Illinois, Us
    Primary POC for new vendor onboarding & management, initiated 3rd party security assessment process• Facilitated 100+ cyber security assessments for vendors leveraged by Facebook UX Research, following FTC guidelines, ensuring safe customer data transfer and storage, strengthening partner relationships. • Built a robust assessment dashboard using historical data to better manage vendor caseload and pinpoint bottlenecks in assessment software, informing engineers of gaps in assessment tool workflow. • Created external documentation and new operating procedures to align cross functional team goals, reducing completion time by 50% from 30 days to 14 days.
  • Kuna Systems
    Operations Manager
    Kuna Systems Jun 2016 - Nov 2019
    San Bruno, California, Us
    Monitored logistics and accounting for all hardware sales channels and co-managed support team• Developed sales strategies for Amazon 1P, 3P and Shopify channels increasing sales revenue by 200%.• Used customer feedback to participate in ideation process and improve setup process for new product. • Saved over $100k by tracking 2 years of data trends; led initiative to create and implement a new record keeping system improving forecast accuracy, and vendor payment process. • Leveraged product knowledge in partnership with the engineering team to build a support portal displaying key product usage data, enabling quicker and more accurate support troubleshooting. • Collaborated with manufacturing partner to create part ordering system and new channels of communication, preventing inventory loss and decreasing ship errors by 80%, saving $1,000s weekly.
  • J.Crew
    Assistant Merchandiser
    J.Crew Oct 2015 - Oct 2016
    New York, New York, Us
    Assisted in-store display setup, inventory management and merchandise sales • Out-performed peers to deliver 25% of sales on an 8-person shift • Instituted hourly stat updates to highlight store goals and provide instructions on how to achieve them
  • D.P. Dough Franchising, Llc
    Kitchen Lead
    D.P. Dough Franchising, Llc Aug 2012 - Dec 2013
    Cortland, New York, Us
    As the lead kitchen prep worker, my responsibilities included working with different vendors on limited budgets, analyzing past revenue reports, and evaluating order breakdowns. Based on my analysis to project sales, I prepared the optimal amount of food per day. In addition, while working on the night shift, I ensured that the endless stream of customers received their correct orders in a timely manner. This included coordinating the cashier, line workers, oven workers, and food runners. All positions had to work together seamlessly to ensure a happy customer! This experience taught me the importance of using data to drive informed decisions and collaborating as a team to deliver results.

Christopher Elliott Skills

Customer Service Microsoft Office Analytics Leadership Mathematics Economics Entrepreneurship Data Entry Data Analysis Communication Blogging Social Media Social Skills Analysis Budgets Microsoft Excel Powerpoint Microsoft Word Marketing Public Speaking Strategic Planning Sales Research

Christopher Elliott Education Details

  • Uw Foster School Of Business
    Uw Foster School Of Business
    Master Of Business Administration - Mba
  • Virginia Tech
    Virginia Tech
    Economics

Frequently Asked Questions about Christopher Elliott

What company does Christopher Elliott work for?

Christopher Elliott works for Servicenow

What is Christopher Elliott's role at the current company?

Christopher Elliott's current role is Outbound Product Management and VoC, ITSM at ServiceNow.

What is Christopher Elliott's email address?

Christopher Elliott's email address is ce****@****ion.com

What schools did Christopher Elliott attend?

Christopher Elliott attended Uw Foster School Of Business, Virginia Tech.

What are some of Christopher Elliott's interests?

Christopher Elliott has interest in Economic Empowerment, Environment, Science And Technology, Arts And Culture, Health.

What skills is Christopher Elliott known for?

Christopher Elliott has skills like Customer Service, Microsoft Office, Analytics, Leadership, Mathematics, Economics, Entrepreneurship, Data Entry, Data Analysis, Communication, Blogging, Social Media.

Who are Christopher Elliott's colleagues?

Christopher Elliott's colleagues are Ankit Patel, Dominique Watkins, Srujana C, Charles Steiner, Hayley Alexander, Almeen Arif, Jyothi Reddy Yarramada.

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