Lead and manage a dynamic growing Internet Providing Organisation, focused on bridging the digital divide by catering to unserved communities. Leveraging years of wireless communication experience and meeting and surpassing customer needs by being on the cusp of technological advancements. The pandemic as a powerful teacher has made remote working and support the norm, one has to be willing to grow and flex to capitalize on the numerous opportunities

Led a client-focused consultation group for Ethernet service improvements.Directed a team of IT professionals to re-design LAN/WAN configurations for web-based and service-based clients.Monitored wireless networks for efficiency and maintenance issues.Investigated and resolved hardware and software issues in LAN/WAN.Strategically planned network installations according to customer orders technical specifications and manuals.Designed and prepared site installation diagram and ordered supplies and materials according to project specifications.Installed telecommunications equipment including fire suppression systems switches routers multiplexors and cable trays.Wired equipment and established connections programming features remote access tools and integrations.Provided site troubleshooting support through testing identification corrections of issues and escalating situations unresolvable to Suppliers.2003 - 2006Installation and upgrade for Cingular wireless Caribbean, Cayman, St Kitts and Nevis, Barbados St Lucia, Grenada