Computer Systems Analyst Ii
Current- Provide installation, maintenance, service, and repair of computer equipment as well as troubleshootcomputer hardware, software, and peripheral system problems.
- Update ITIMS (inventory software) any time equipment is worked on to ensure that the inventoryinformation is the most current.
- Provide telephone and remote support for various field offices within Prince William County Governmentwhich includes over 55 agencies.
- Perform troubleshooting and problem analysis to resolve incidents with hardware, software, and thenetwork.
- Schedule refreshes based on expiring warranties; this requires working with the agencies to ensure asmooth transition and a lot of planning with employees to be able to accommodate their schedules but stillmeet.
- Support County Government employees with numerous information technology program/projectmanagement initiatives from expectation to implementation