• Reviewing store financial components, analyzing Key Performance Indicators (sales, traffic, growth, etc.) for trends, opportunities, and deficiencies and coaches as appropriate. • Developing and implementing regional sales incentives to meet and exceed Sub-Dealer growth. • Manage compensation plan programs and implemented changes to improve employee motivation and sales performance while controlling overall cost per sale.• Ensuring compliance in key operating issues (audits, loss… Show more • Reviewing store financial components, analyzing Key Performance Indicators (sales, traffic, growth, etc.) for trends, opportunities, and deficiencies and coaches as appropriate. • Developing and implementing regional sales incentives to meet and exceed Sub-Dealer growth. • Manage compensation plan programs and implemented changes to improve employee motivation and sales performance while controlling overall cost per sale.• Ensuring compliance in key operating issues (audits, loss prevention, policy, procedures); trains Sub-Dealers on methods to ensure compliance and improve productivity.• Serving as effective communication liaison between Dynamic Cellular, Metro by T-Mobile and Sub-Dealers; builds an effective network within the brand, and in the market.• Partnering with Store Managers and Warehouse Manager to ensure appropriate stock levels weekly, preparing in advance for promotional changes and peak seasons. Show less

• Trained new employees on the required duties to perform• Tracked, ordered and maintained merchandise for sub-dealers• Attained a 100% customer satisfaction rate by rectifying customer related issues on a timely basis

Delegate responsibilities to individualsMentor colleagues to perform specific job descriptionAid in customer service in a cordial and professional manner