Christopher Barton Email & Phone Number

Birmingham, AL, US

Greater Birmingham, Alabama Area

Greater Birmingham, Alabama Area

Lead high-performing team of associates overseeing scope and requirements definition for comprehensive enterprise portfolio of initiatives. Provide continuous leadership, coaching, and guidance to team members in various domains, including business process, operations, requirements facilitation, technical definition, and cross-functional collaboration.

Chicago, Illinois, United States

Served as the escalation point for issues arising within projects managed by team members, collaborating cross-functionally with decision-makers to drive swift resolution. Took responsibility for developing and implementing continuous improvement plan for scope, business requirements, and User Story definition, contributing to the ongoing enhancement of.

Chicago, Illinois

Collaborate with functional area leads to elicit and analyze functional impacts based on Vision and Scope, ensuring alignment with project goals. Ensure traceability of business requirements to Vision and Scope by leading Business Analysts in thorough verification processes. Identify and document the needs of customers, frontline associates, and key.

Chicago, Illinois

Developed comprehensive scope for Enterprise Projects, ensuring alignment with organizational objectives and project goals. Identified and documented the needs of customers, frontline associates, and key business partners, fostering a thorough understanding of stakeholder requirements. Documented and updated business processes, including identification of.

Chicago, Illinois

Created and supported communication and training activities, including the design of support tools/resources and web pages, to facilitate seamless adoption of new initiatives. Reviewed test cases and actively participated in User Acceptance Testing (UAT), validating the functionality and performance of implemented solutions. Facilitated the implementation.

Greater Chicago Area

Assisted in eliciting, analyzing, and documenting business and technical requirements, ensuring a comprehensive understanding of project needs. Aided in the analysis of impacts to proposed technology solutions on existing platforms, contributing valuable insights for decision-making. Developed and managed scenarios/use cases to explain and demonstrate.

Greater Chicago Area

• Work with project stakeholders and business/technical SME's to define business requirements
• Create and maintain use cases for UAT/Testing
• Manage and participate in UAT/Testing activities
• Analyze and improve business processes on an ongoing basis
• Promote software utilization best practices
• Conduct and participate in JAD sessions

Birmingham, Alabama Area

• Maintain and support business critical DB2 database
• Setup, maintain and support ICOMS billing software including pricing, packages, promotional codes, discount schemes, tax structure, creating new billing messages, inserting new customer notifications, PPV/VOD.
• Maintain and troubleshoot addressable interfaces including SA DNCS, Motorola DAC and High-Speed Data (Road Runner)
• Elicit and document system setup requirements to support new product offerings using Microsoft Office Suite
• Work collaboratively with other departments and executive management to define, develop and implement business solutions, marketing strategies, or other billing system related processes
• Perform data analysis, testing, debugging, audits, and problem resolution

Piedmont, AL

• Responsible for all accounting and financial analysis using QuickBooks and the Microsoft Office Suite
• Manage customer care and technical operations
• Process analysis, improvement and modeling
• Create and implement marketing strategies to drive new business
• Maintain and process payroll using QuickBooks as well as handle all hiring and terminations

Birmingham, Alabama Area

• Data mining using SQL
• Analyze vital subscriber data for marketing tactics
• Elicit and document system setup requirements to support new product offerings using Microsoft Office Suite
• Create reports to show subscriber gain/loss, discounted customers and revenue by customer across the division using SQL and Microsoft Excel
• Track and create marketing materials including subscriber notices and welcome documents
• Setup and maintained marketing promotions using ICOMS billing software

Birmingham, Alabama Area

• Maintain and support business critical DB2 database
• Setup, maintain and support ICOMS billing software including pricing, packages, promotional codes, discount schemes, tax structure, creating new billing messages, inserting new customer notifications, PPV/VOD.
• Maintain and troubleshoot addressable interfaces including SA DNCS, Motorola DAC and High-Speed Data (Road Runner)
• Elicit and document system setup requirements to support new product offerings using Microsoft Office Suite
• Work collaboratively with other departments and executive management to define, develop and implement business solutions, marketing strategies, or other billing system related processes
• Perform data analysis, testing, debugging, audits, and problem resolution

Bachelors Of Science, Technology Management, Gpa: 3.7 Magna Cum Laude

Associates Of Science, Computer Network Technology