Christopher Bowick Email & Phone Number

Served as lead for special projects and change requests.Set up network profiles, security permissions and file sharing systems.Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.Resolved escalated issues by serving as subject matter expert on wide-ranging issues related to Windows OS.Worked as Office 365 subject matter expert during implementation and administration.Completed CCNA, Security+, and Network+ all within 1 month of one another.

Mobile, Alabama Area

Installed operating system software, patches, and upgrades.Hyper-V Administration with terminal servers using round robin for connectivity and roaming profiles for access.Windows environment servers i.e. WSUS, AD/DS, and File Server.Systems Administrator for multiple app servers including administration of remote applications.Mitel Phone Systems Administration.Office 365 implementation and administration.Disaster recovery planning and proof of concepts.Developer VDI administration.Network Administration/Engineering. Switches, Firewalls, Wireless, WAN/CAN, Site-to-Site VPNCall Flow design and implementation.Using PowerShell for scripting server tasks and helpdesk tasks to increase efficiency.VASR

United States

Received training at Advanced Individual Training for CCNA, Security+, Network+, Computer Systems, Active Directory, and Cisco TelephonyFinished 1st in class with an average of 95% or above in each class.Member of High Water Evacuation team during natural disasters in the Gulf of Mexico.

Installed networking and photo enterprise quality printing technology nationwide.Trained users to use printing equipment.Primary technician troubleshooting on-site networking systems.Worked closely with Cisco equipment and Meraki management for installation and troubleshooting.

Mobile, Alabama Area

Provided technical guidance to customers and clients regarding personal computers and networked environments.Included local area network and wide area networks.Applied routing changes to include OSPF, STP, RIP, and static routes.Tested client infrastructure security and provided user training on network/physical security.Performed assessments on client infrastructure to determine reliability.Performed upgrades on client infrastructure if needed including VMWare/Hyper-V configuration.