Jemba Labs is a biotech startup founded by Nightscout founder Ben West and ex-Dexcom/Google product designers. Jemba Labs is a commercial offering of the open-source Nightscout tool. They are committed to providing real-time CGM data and projects across the ecosystems of medical devices into a single telehealth service that accessible by primary care providers, school nurses, and care-givers.- Multitasking in general management of office operations, providing administrative support to the employees, and collaboration with administrative staff in other office branches.- Management and maintenance of office supplies, employee accommodations, and supporting HR with new employee onboarding and employee exit processes. - Contract management for vendors that provide office janitorial services, team building events, and providing office supplies & equipment, and provisions for employees.- Management of mail and packages.- Supporting HR with coordinating team building events and curating inclusivity & diversity programs.

- Managing communication streams between B2B partnerships- Job Scheduling with employees and subcontractors for field visits for clients- Providing support to office administrators

- Providing support to our B2B clients to ensure correct implementation of products and services- Conducting customer research to understand product pain points and preparing feedback readout reports to share with internal product teams.

- Managed inventory operations and relationship management with paper vendors & printing equipment vendors.- Coordinated office equipment layout. - Monitored printing equipment, ink cartridges, and printing supplies.- Performed front desk reception duties.- Assisted customers with scheduling and purchase orders.

- Coordinated with incoming delivery truck drivers and warehouse staff for shipment of paper goods.- Managed customer product pickup while coordinating with print staff on schedule.