Christopher Bratcher

Christopher Bratcher Email and Phone Number

Customer Service Representative at eClerx @ eClerx
bombay, maharashtra, india
Christopher Bratcher's Location
Lumberton, North Carolina, United States, United States
Christopher Bratcher's Contact Details

Christopher Bratcher work email

Christopher Bratcher personal email

n/a
About Christopher Bratcher

Customer Service and interaction is what im good at.

Christopher Bratcher's Current Company Details
eClerx

Eclerx

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Customer Service Representative at eClerx
bombay, maharashtra, india
Website:
eclerx.com
Employees:
7746
Christopher Bratcher Work Experience Details
  • Eclerx
    Customer Service Representative
    Eclerx Sep 2019 - Present
    Fayetteville, North Carolina Metropolitan Area
    • Provided assistance to clients • Answered phone and assisted customers with changes • Assisted customers in person • Created customer appointments • Scheduled reservations for customers • Maintained up-to-date knowledge of customer accounts • Explained products and benefits • Operated the cash drawer • Confirmed payments, refunds, etc. • Wrote call center scripts
  • Sykes
    Customer Service Agent
    Sykes Feb 2019 - Jul 2019
    Fayetteville, North Carolina Area
    • Provide with great customer service while being on the phone.• Give Solutions to Customers problems.• Make Potential Sales and take payments using debit card or checks• troubleshoot phone devices• Offer promotions and discounts
  • Bb&T
    Customer Service Representative
    Bb&T Jul 2016 - Jan 2019
    Whiteville, North Carolina
    • Provide with great customer service while being on the phone.• Give Solutions to Customers problems.• Make Potential Sales by ordering debit card, checks or new accounts• provide checking and savings accounts information• provide online banking questions and answers about services (i.e. log in, bill pay, outside transfers)• Make fraudulent Activity reports
  • Citi Trends
    Sales Associate
    Citi Trends Nov 2015 - Jul 2016
    Fayetteville, North Carolina Area
    • Cater to customers’ complaints and relay any serious complaints to the store manager• Place price tags on items and prepare inventory of stock• Assist customers in replacing or returning merchandise• Use product knowledge answer specific question about items• Answer inbound calls to the store in professional manner• Educate customers with information on special deals and discounts• Make sure that the store is clean and safe for customers• Manage dressing room availability to customers
  • Dollar General
    Cashier
    Dollar General Nov 2015 - Jun 2016
    Lumberton, North Carolina
    • Provide customers with information on products that they are looking for and where to find them• Ensure expired products are disposed of as per the company policy• Escort customers to aisles or shelves where their choice of products are located• Assist customers in securing hard to reaching items • Provide pricing information and perform checkout procedure• Ensure that any out of stock merchandise is ordered immediately• Field Inbound phone calls and answer customers questions
  • Macy'S
    Sales Associate
    Macy'S Apr 2013 - Oct 2015
    Fayetteville, North Carolina Area
    • Provided customers with information on special deals and discounts• Demonstrated product features and provide customers with information on an item • Answered specific questions regarding products• Ensured inventory was neat and displayed properly• Processed cash and credit transactions and tendered change• Achieved sales quotas by up selling products and services• Responded to customer grievances to improve their experience and escalate to management as needed
  • Cec Entertainment
    Game Room Attendent
    Cec Entertainment Apr 2013 - Oct 2014
    Fayetteville, North Carolina Area
    • Maintain amusement equipment in customer location in good working order.• Greet customers and educate them on the products available to them while visiting.• Perform hosting duties for customers. • Uphold the restaurant safety and hygiene standards.
  • The Exchange
    Cook
    The Exchange Jun 2008 - Jan 2014
    Fort Bragg, North Carolina
    • Processed cash and credit transactions and tender change• Balanced cash machines at the end of each shift and ensure that any discrepancies are managed immediately• Ensured that all shelves are cleaned and tidied up on a constant basis• Stocked shelves and freezers with inventory as needed
  • Fayetteville State University
    Student Library Assistant
    Fayetteville State University Aug 2011 - May 2012
    Fayetteville, North Carolina
    • Performed check in/check out of books and media• Stocked the books in library according to policies• Assist the library manager and other librarians• Sorted and routed incoming mail • Assisted students with locating materials in the library• Administered various library programs• Patrolled library to ensure all rules were being followed.
  • Kfc
    Cook
    Kfc Jan 2007 - Jan 2008
    Fayetteville, North Carolina Area
    • Maintained the highest standards of sanitation while cooking and preparing food• Stored food in designated containers and storage areas to prevent spoilage in accordance with food safety precautions• Followed procedures for safe food preparation, assembly, and presentation• Balance cash machines at the end of each shift and ensure that any discrepancies are managed immediately

Christopher Bratcher Skills

Microsoft Office Microsoft Word Cooking Powerpoint Microsoft Excel Communication Windows 8 Monetary Reconcilation Time Management Windows Xp Customer Service Cash Register Libraries Circulation Desk Windows 7 Retail Sales Cash Handling Spanish

Christopher Bratcher Education Details

Frequently Asked Questions about Christopher Bratcher

What company does Christopher Bratcher work for?

Christopher Bratcher works for Eclerx

What is Christopher Bratcher's role at the current company?

Christopher Bratcher's current role is Customer Service Representative at eClerx.

What is Christopher Bratcher's email address?

Christopher Bratcher's email address is ch****@****kes.com

What schools did Christopher Bratcher attend?

Christopher Bratcher attended Fayetteville State University, Hoke County High School.

What skills is Christopher Bratcher known for?

Christopher Bratcher has skills like Microsoft Office, Microsoft Word, Cooking, Powerpoint, Microsoft Excel, Communication, Windows 8, Monetary Reconcilation, Time Management, Windows Xp, Customer Service, Cash Register.

Who are Christopher Bratcher's colleagues?

Christopher Bratcher's colleagues are Anamika Dogra, Anurag Rawat, Arvind Kumar, Aman Sharma, Udit Tiwari, Lalit Pandey, Tarun Kumar.

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