• Conduct monthly home visits with clients to ensure participant needs are met.• Engage clients to discuss matters which may affect their medical/ mental health.• Coordinate appointments on behalf of clients for their specific needs.• Maintain regular contact with clients to track and monitor progress.• Input notes of daily interactions with clients into company database.

• Supported clients with intellectual and developmental disabilities.• Fostered a nurturing, personalized home environment for clients• Resolved client conflict by utilizing techniques indicated in the client's behavior plan.• Administered medication per instructions and document in accordance with policies and procedures.

• Interviewed respondents to collect survey or census data as required.• Assessed the building condition of each sample housing unit prior to the interview.• Assisted respondents in understanding the need and purpose of the NYCHVS.

• Maintained daily records of the progress accomplished by the clients.• Served as an advocate for clients when they attended hospital visits and day programs • Provided individual and group counseling sessions to encourage, reinforce and motivate life skills and self-independence for clients• Utilized mediation skills, and counseling to de-escalate conflicts and promote resolutions• Worked in conjunction with the Applied Behavioral Science Specialists and Psychologists when developing behavioral plans for clients.• Helped clients develop communication skills when dealing with conflict and frustration• Administered medication and keeping records of medication management.