Christopher Buendia Email & Phone Number

Washington D.C. Metro Area

• Provides research and analysis of proposed solutions to determine viability
• Engages in customer research and interviews on potential system enhancementsand solutions
• Provides business analysis and support to software development scrum teams
• Coordinates and authors documentation for user acceptances testing
• Follows agile software development methodology framework (Scrum, Kanban)
• Provides mentorship and assistance in onboarding new business analysts and otherdevelopment team members

Fairfax, VA

• Performed testing for high growth software product in agile development environment (Scrum, Kanban)
• Formulated test plans and test strategy prior to product release.
• Contributed to formulation of product release process.
• Managed and performed manual end-to-end, smoke, regression testing of software product prior to release.
• Documented discovered defects in JIRA
• Performed troubleshooting of automated testing failures

Merrifield, VA

• Reported directly to CTO providing testing statuses and go/no-go release input
• Performed testing of LastPass application on multiple platforms prior to release
• Performed manual testing of website and browser extension, mobile, and desktop platform
• Automated testing of web and browser extensions using Selenium with build testing performed on Jenkins
• Unit Testing and End-end testing.
• Created test plans and strategy for products offered over web, desktop, mobile platforms

• Provided 24/7 Tier 2 support for UNIX and web based applications used for American Red Cross blood banking operations – analyze, research, resolve
• Diagnosed and solved software problems for users through research of documented issues and analysis with software engineering departments
• Improved safety of blood supply, product distribution and user operations by documenting system problems
• Created integration and implementation plans
• Identifying necessary changes to be made to new versions of code
• Trained and mentored new analysts on software applications and related procedures

• Prior to transitioning to a permanent position with client American Red Cross, worked served as Technical Support Analyst contractor.
• Provided 24/7 Tier 2 support for UNIX and web based applications used for American Red Cross blood banking operations – analyze, research, resolve