Christopher Buitron Email & Phone Number

Brownsville, TX, US

Ashburn, Virginia, United States

San Francisco, California, United States

• Handled inbound and outbound phone calls regarding medication treatment plans, addressing inquiries, and resolving complaints for a Mental Telehealth company.
• Averaged 30-40 calls per day.
• Handled all scheduling requests and cancellation requests via telephone.
• Handled crisis situations and routed clients appropriately according to HIPAA law.
• Updated internal processes for phone coordinators when appropriate.
• Utilized platforms such as Slack, Confluence, Stripe and RingCentral, to manage day-to-day responsibilities.

Brownsville, Texas, United States

• Managed comprehensive case files and implemented youth skills-buildingprogramming for a non profit organization who care for refugees under the ageof 18 years old.
• Handled between 10-15 case loads per month.
• Developed service plans and conducted assessments, maintaining accuratedocumentation.
• Managed case files to be in compliance with (ORR) Office of RefugeeResettlement.
• Assisted with court outings and reunification process.
• Used Microsoft Teams,Microsoft Office, UCPortal HHS and ETO.Brownsville, Texas

Harlingen, Texas, United States

• Provided attentive supervision and ensured the safety and well-being of children under the age of 18 for a non profit organization who help refugees children.
• Effectively communicated facility rules and behavioral expectations to children.
• Maintained compliance with agency policies, state, and federal standards.Harlingen, Texas

Brownsville, Texas, United States

• Conducted 75-100 weekly phone calls with minors home countries and provided follow-up calls to sponsors and reunified minors for a non profit organization who care for refugees under the age of 18 years old.
• Supported minors by accompanying them to court appointments and other outings.
• Advised sponsor's and family of future court hearings and policies that they had to be followed to be in compliance with ORR (Office of Refugee Resettlement)
• Assisted with case files to be in compliance with ORR (Office of Refugee Resettlement)Brownsville,Texas

Brownsville, Texas, United States

• Fostered a supportive environment and provided direct care supervision for a non profit organization who care for refugees under the age of 18 years old.
• Supported learning and facilitated behavioral management with a compassionate approach.
• Maintained compliance with agency policies, state, and federal standards.Brownsville, Texas.

Plainview, Texas

Observed in street patrol, criminal investigations. Worked hand on in records room making sure all files were update and absorbed in Dispatch. Accumulated 600 hours. Plainview, Texas.