Christopher Bunthoff Email & Phone Number

Palm Springs, CA, US

Torrance, California, United States

Genesis EV Trainer. Facilitating Genesis EV education for the West Region. Will work with 26 Genesis Retailers over the next 3 months helping them elevate the EV experience to help create a Luxury experience for their guests.

Southern California

Consult and train over 115 EV auto dealers in Southern California on the EV lifestyle and enhancing the customer experience when purchasing or servicing an Electric Vehicle.

Southfield, Michigan, United States

Southeastern United States

• Introduce and facilitate process change to help select GM dealers effectively use tools provided to best use targeted marketing in sales and service efforts.
• Gather and share best practices with my assigned territory.
• Collaborate with 45 other facilitators around the country to ensure consistent facilitation.
• Manage travel arrangements, expenses, and other facets related to business travel
• Schedule, coordinate, and facilitate key meetings with dealer principals, management and select fixed operations and BDC associates in 7 states.
• Introduce initiative, engage dealer in process mapping by identifying current processes and facilitate creation of new processes that help dealers achieve tangible results.

Greater Atlanta Area

Present and facilitate new initiative for large domestic auto manufacturer. Lead discussion in dealerships in four metro markets that includes mapping current processes, identifying gaps that hinder dealer ability to be most efficient and customer focused, and help formulate an action plan that nets the dealer more revenue and a better customer experience..

Greater Atlanta Area

Interview, observe, and evaluate Kia dealerships in Georgia, Alabama, and Florida for Kia’s KDEP+ 2014 program.Review of Sales and Fixed Operations policies and procedures in assigned stores.Observe employee interaction with customers and other dealer employees and report findings to Kia.Coordinate scheduling and travel to 32 dealer over a 90 day.

Greater Atlanta Area

Responsible for a providing a group of auto dealers analysis and consultation on their digital presence including dealer website, mobile website and their use of third party websites such as AutoTrader and Cars.com. Optimizing these sites results in more leads for the dealer, allowing them opportunities to generate more revenue.Lead training of new.

Greater Atlanta Area

General Motors Standards For Excellence; Process improvement consulting for a portfolio of General Motors dealers with an emphasis on sales, customer experience, service department customer retention and digital sales processes. Commended for quick and effective relationship-building with assigned dealers and GM field staff.Monitor trends, survey data, and.

Alpharetta, Georgia

15 years with various teams in Bank of America’s Dealer Financial Services. Responsibilities and accomplishments in areas of underwriting, training, process improvement, and sales management include:Assisted Executive Management in department structure, staffing models, procedures, and reporting.Analyzed trends and provided proactive solutions to potential.

Atlanta, Georgia

Developed and implemented a new sub-prime auto loan origination program. Formed corporate structure and other functions associated with a business start-up including a budget and staffing models.Built relationships with key dealer personnel.

New Berlin, Wisconsin

Led team that increased loan volume from 400 to over 3,000 per month.Coordinated hiring and training of 30 plus employees.Interacted extensively with loan originators and auto dealers nationwide.Created new lending guidelines and procedure manuals.Established quality control program for loan processing and underwriting divisions.

Glendale, Wisconsin

Achieved an overall sales increase of 41% through enhanced sales training, marketing, and hiring key sales personnel.Rated as one of the top fifty VW sales professionals in the country.Pioneered a marketing program at a local shopping mall that allowed customers to experience our product while shopping.

Employed consultative selling skills and product knowledge training for retail sales employees.Coordinated private sales events for retailers in the Milwaukee and Minneapolis markets.Contributed to increased sales at my assigned retailers an average of 15% while nationwide sales dropped 45% during the same period. Commended for outstanding performance for.