THE KROGER CO. • TRANSPORTATION SUPERVISOR 2022-PRESENT Manage aspects of daily shipping operations to maximize efficiency and drive continuous improvement. This includes monitoring hourly workflows, communicating business priorities to direct reports, optimizing labor costs during lower-volume periods, and tracking key performance indicators (KPIs) to generate reports that assess performance. Ensure compliance with safety regulations, company policies, and DOT rules and regulations to maintain operational excellence.• Developer of a high-performing team of associates, cultivating a positive and collaborative environment to consistently achieve on-time deliveries (OTP) with an average daily load count of 250• Initiated a reporting program for damaged trailer bulkheads, resulting in a 45% reduction in injuries • Collaborated in identifying and designing technology to enhance on-time performance and optimize yard control movements• Tracked and maintain records of mileage, fuel usage, repairs, and operational expenses • Developed a backhaul program that introduced 15 new routes, optimizing fleet efficiency, and reducing transportation costs• Built strong relationships within the regional network to effectively coordinate scheduled deliveries, pickups, and backhauls• Fostered a responsive and informed workforce by utilizing effective communication methods• Responsible for supervising/coaching direct reports, conducting performance reviews, and providing constructive feedback to drive continuous improvement

CENTRAL TRANSPORT LC (Rialto, CA) • Operations Supervisor 2021–2022Managed all operations strategically to ensure maximum efficiency while capitalizing on opportunities for improvement. Handle work planning, warehouse staff scheduling, loading and palletized freight oversight, KPI tracking and reporting, safety, compliance, and problem solving. Foster a culture of excellence centered on quality assurance and top customer service for both internal and external customers.• • Trained and supervised a team of 20 full-time and part-time employees• Improved efficiency by 25% after strategizing plans for continuous improvement• Increased loaded handling units from 1,400 to 1,900 per shift, which was the highest output in the last 10 years• Reduced damaged units by minimizing pallet handling in a cross-dock style within the warehouse• Slashed employee turnover by an estimated 15% after launching a new employee recognition program

• Negotiated contracts for over 2,500 shipments with Mercer Transportation customers and frequent third-party clients• Applied professional communication skills to ensure customer satisfaction for purchasing organizations, distributors, and manufacturers• Utilized MS Excel to calculate metrics for P & L statements, securement devices, deadhead mileage, and backhaul load likelihood to minimize costs and maximize profits• Assisted with loading of freight, ensuring stability of load by calculating weight distribution to implement safety measures resulting no freight claims throughout career • Coordinated with customers on time and location to consistently meet their specific needs • Originated and inspected customer Bills of Lading and delivery receipts for quality assurance • Researched each logistics route to ensure freight was delivered in the most efficient time frame• Demonstrated compliance with current FMCSA, DOT, and OSHA rules and regulations for successful safety management in ground transportation• Complied with Electronic Logging Device mandates meeting accurate deadlines and managing logistics to meet productivity goals• Performed daily administrative tasks utilizing MS Office Suites such as updating customer files, processing paperwork for load information, year-end taxes, daily log information, and maintenance reports• Monitored/controlled parts, repair costs, reoccurring equipment costs, and implemented cost saving measures

• Trained drivers on stand-up, reach and sit-down forklifts for loading at warehouse using scan tool technology and unloading freight at store locations• Assessed five new drivers on performance management, warehouse procedures, delivery routes, safety protocol, and reported disciplinary policy violations to upper level management • Dispatched drivers for deliveries comparing inventory of freight to bills of lading for accuracy • Worked with customers to map out strategic locations to transfer freight while ensuring on-time delivery• Supervised the service of logistics routing to ensure driver and asset safety • Led quarterly driver meetings, ensured compliance with DOT and FMCSA regulations, and increased team collaboration to create a culture of safety• Processed damaged freight claims for company fleet and coordinated with insurance carrier

• Supervised battalion level maintenance, upheld standard of excellence in service of fleet vehicles, and adhered to strict repair deadlines • Set and enforced high standards of Army core values, training, professional development, and physical readiness• Coordinated preventive and corrective maintenance — ranging from half-ton trucks to 40-ton forklifts• Supervised maintenance, trained mechanics on proper operational performance, and proactively identified unsafe working conditions• Maintained accurate recordkeeping for labor, procurement of parts, parts usage, and service records • Ordered parts and supplies (engines, transmission, etc.) and managed inventory control for monthly/annual record evaluations • Disposed of hazardous material waste per federal EPA regulations contributing to safety risk management of unit