Christopher Burnett Email & Phone Number

Reno, Nevada, United States

Reno, Nevada, United States

-Collaborate with our sales team & sales managers to understand their carriers and related accounting needs.-Build relationships with carrier accounting contacts.-Display top-notch customer service skills as you answer inbound inquiries from our carriers and manage dispute resolution.-Proactively research invoice details and reach out to carriers for clarification as needed.-Pull daily and weekly reports and distribute for internal consumption.-Settle payments with carriers, keeping sales reps informed every step of the way!-Execute administrative tasks, including document uploading and retrieval.

Elko, Nevada, United States

Improved business operations by tracking trends and adjusting business strategies to better align with needs.Guaranteed top-notch service standards and memorable customer experiences for every guest.Supervised staff at 41 locations, managing all facets of day-to-day operations.Maintained optimal employee coverage for business needs with well-prepared team schedules

Reno, Nevada, United States

Covered daily business requirements with well-organized schedule and properly delegated assignments.Monitored employee work to assess performance and identify knowledge gaps requiring retraining.Managed daily workloads by organizing effective schedules and delegating tasks.Contributed to effective decision-making with detailed reports on daily operations.Eliminated resource waste through effective monitoring and improved controls.

Reno, Nevada, United States

Helped senior managers run smooth operations by independently handling day-to-day requirements.Coordinated employee schedules to provide adequate coverage according to business demands.Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems.

History

Associate'S Degree, History