Application Development Engineer
CurrentKLA-Tencor Singapore Pte LtdAug 2017 – PresentApplication Development Engineer I was appointed to showcase the value of our tools via demo with the marketing team and enhance capabilities to support the sales pitch. I am responsible for managing customers' expectations and performance results of tools. My responsibilities include providing excellent and continuous technical support to existing customers to maintain retention. Noteworthy Career Highlights in this role include•Completed beta testing, enabled timely software release and executed tool acceptance at customer sites•Outperformed competitors in demos, resulting in numerous PO from customers•Extended overseas stay at customer's site to successfully resolve an escalation